Area Manager, Amazon Now

Amazon; Dammam; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global e-commerce leader in Dammam seeks an Area/Shift Manager to oversee team productivity and safety standards. This role involves performance analysis, process improvement, and leading a diverse team in a fast-paced environment. Applicants should have management experience and a relevant degree. Flexibility in scheduling is essential, along with the ability to handle physical demands.

Qualifications

• 1+ years of employee and performance management experience.
• Flexible scheduling, including weekends and holidays.
• Ability to push/pull wheeled dollies loaded up to 100 pounds.

Responsibilities

• Lead and support a large team to drive productivity.
• Implement corrective actions for quality and productivity.
• Monitor safety standards and maintain process efficiency.

Skills

Employee and performance management

Performance metrics analysis

Safety and wellbeing culture promotion

Process improvement

Education

Bachelor's degree or equivalent

Job description

Description

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn\'t listed, please contact your Recruiting Partner.