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1,516
Retail jobs in Malaysia
Account Manager - Digital & CRM
Publicis Groupe Holdings B.V
Kuala Lumpur
Hybrid
MYR 60,000 - 80,000
14 days ago
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Head, Branch Strategy & Development
AEON Credit Service (M) Bhd
Kuala Lumpur
On-site
MYR 200,000 - 250,000
15 days ago
Personal Banker (Northern Region - Kedah)
RHB Banking Group
Kedah
On-site
MYR 30,000 - 40,000
15 days ago
Data-Driven Retail Operations Specialist
MR DIY TRADING SDN BHD
Seri Kembangan
On-site
MYR 100,000 - 150,000
15 days ago
Discover more opportunities than anywhere else. Find more jobs nowFestival Retail Associate – Sales & VIP Card Expert
Watsons Malaysia
Malaysia
On-site
MYR 20,000 - 100,000
15 days ago
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8 days ago
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MYR 20,000 - 100,000
8 days ago
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Watsons Malaysia
Kuala Lumpur
On-site
MYR 20,000 - 100,000
8 days ago
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Watsons Malaysia
Perak
On-site
MYR 20,000 - 100,000
8 days ago
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Watsons Malaysia
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MYR 100,000 - 150,000
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MYR 20,000 - 100,000
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Account Manager & Digital & CRM
Publicis Groupe Holdings B.V
Kuala Lumpur
Hybrid
MYR 60,000 - 80,000
Full time
14 days ago
Job summary
A leading marketing agency in Kuala Lumpur is seeking a Marketing Manager to drive Digital & CRM initiatives and manage integrated campaigns. The ideal candidate will possess a Bachelor's degree in Marketing and have a minimum of 4 years of experience in an integrated agency environment. This role includes overseeing client relationships, developing creative briefs, and leading project evaluations. The agency offers generous leave entitlements and a hybrid working schedule.
Benefits
Generous leave entitlements
Comprehensive medical coverage
Life and personal accident insurance
Phone Allowance
Hybrid working schedule
Qualifications
- Minimum 4 years of experience in managing campaigns in an integrated agency.
- Proven track record in growing accounts and winning pitches.
- Understanding of the mobile consumer journey.
Responsibilities
- Oversee execution of digital and CRM campaigns.
- Implement and manage retention marketing tactics.
- Analyse data and report performance insights.
Skills
Project management
Creative development
B2B marketing
Communication skills
Education
Diploma/Bachelor's degree in Marketing/Advertising/Communications
Job description
Responsibilities
- Driving Digital & CRM initiatives, overseeing the execution of campaigns across CRM, data-driven, website, and tech-led solutions.
- Developing, implementing, and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives.
- Analysing data from retention marketing and digital campaigns, reporting performance insights, and recommending improvements.
- Planning, managing, and negotiating multiple digital campaigns with third parties where necessary, including platform and technology partners.
- Developing overall business operations and awareness campaigns, overseeing performance analysis, and updating strategies across digital touchpoints.
- Supporting optimisation of email and automated communication flows, and developing new flows leveraging data insights on timing, targeting, and content.
- Building and managing campaigns with messaging to customers or clients customised according to lifecycle stage, engagement level, and channel behaviours.
- Developing creative briefs and assigning to designers and copywriters to create high-quality, effective creative assets across CRM and digital platforms.
- Assisting and advising on personalised targeting, website experience, and content when required.
- Leading and analysing A/B testing to optimise engagement across CRM and digital channels.
- Monitoring competitor campaigns and digital innovations to inform and shape future strategy and tactics.
- Expand client base and maintain strong client relationships according to agreed strategy, particularly across CRM, data, web, and tech projects.
- Lead project development, implementation, and evaluation across all functions including data and technical delivery.
- Innovate brand communication and advertising strategies, including web-based and offline revenue streams.
- Assess and enhance existing programs, collaborating with brand owners and partners for opportunities.
- Drive market proposition and go-to-market strategies for new products, overseeing launch collateral and digital communication programs.
- Ensuring timely billing on a monthly basis by closing and billing projects promptly, securing signed Production Estimates, and facilitating the finance team’s issuance of invoices to clients.
Qualifications
- A diploma/Bachelor's degree in Marketing/Advertising/Communications.
- Strong project management skills and keen understanding of creative development process and budget control.
- Minimum 4 years of relevant experience in managing campaigns in an integrated agency environment handling B2B marketing/branding.
- Proven track record in growing accounts, winning new business/pitches.
- Strong understanding of how mobile is affecting the retail space and overall consumer journey.
- Experience in consumer electronics/FMCG/IT retail projects is preferred.
- Demonstrated proficiency in written and verbal communication skills in English.
- Dedication to clients and team colleagues.
- Ability to produce under pressure and management of timelines and production.
- Experience working in an integrated agency environment.
Additional information
- Generous leave entitlements, including birthday leave, rest day and family care leave.
- Office closure for World Mental Health Day 10th October.
- Additional Company closure for all 4 major festive Celebrations.
- Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
- Life and personal accident insurance and group hospitalization and surgery.
- A hybrid working schedule and with Friday disconnects.
- Rest Relax & Recharge - office closure last week of December every year.
- Phone Allowance.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.