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Global GBS Director: Strategy, Service Delivery & Talent
Résumé du poste
A leading telecommunications company in Malaysia is seeking a Senior Director for its Shared Services Centre. The ideal candidate will have extensive experience in managing multi-functional service delivery and a proven track record of strategic leadership. Responsibilities include overseeing service delivery, managing stakeholder relationships, and leading a high-performing team. This role offers competitive perks including family-friendly policies and wellness programs.
Prestations
Qualifications
- At least 15 years of experience in shared services, operations, or corporate services leadership.
- Minimum of 8 years in a senior management role managing multi-functional service centres.
- Experience with government/regulatory bodies in Malaysia is a plus.
Responsabilités
- Provide strategic and operational leadership for the delivery of shared services.
- Lead the daily operations of the KL GBS Centre, ensuring business continuity.
- Act as the primary liaison with internal customers and business units.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.