Xsolla School Program Director (Global / Multi-Site)

XSOLLA KL SDN. BHD.; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A global video game commerce company is seeking a program manager for its educational initiatives. This role involves defining a global strategy, managing operations in Kuala Lumpur, and ensuring quality outcomes while collaborating with various stakeholders. You will oversee program improvements, budget management, and resource allocation. Ideal candidates should have experience in managing complex educational programs and excellent communication skills.

Qualifications

• Experience in developing and managing educational programs.
• Strong stakeholder management and communication skills.
• Ability to work across multiple locations and cultures.

Responsibilities

• Define and own the global strategy for Xsolla School programs.
• Run day-to-day operations of school programs in Kuala Lumpur and Perm.
• Act as primary contact for Engineering Directors, HR, and site leadership.

Job description

Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch and monetize their games globally and across multiple platforms. As an innovative leader in in‑game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue and create relationships with gamers worldwide. Xsolla is headquartered and incorporated in Los Angeles, California, with offices in Berlin, Seoul, and cities worldwide. Xsolla supports major gaming titles like Valve, Twitch, Roblox, Ubisoft, Epic Games, Take‑Two, KRAFTON, Nexters, NetEase, Playstudios, Playrix, miHoYo, and more.

Responsibilities

• Define and own the global strategy for Xsolla School programs across multiple locations.
• Ensure consistency in quality, outcomes, and standards while allowing for local adaptation.
• Build a scalable operating model that supports future expansion to new regions.
• Oversee the design and continuous improvement of technical curricula (software engineering, QA, DevOps, data, etc.).
• Ensure programs reflect real Xsolla production systems, tooling, coding standards, and workflows.
• Partner with Engineering leaders to align curriculum with current and future technology stacks.

Multi‑Site Operations

• Run day‑to‑day operations of the school programs in Kuala Lumpur and Perm, including schedules, cohorts, and resources.
• Establish clear governance, reporting, and performance metrics across sites.
• Travel periodically between sites to ensure alignment, quality, and team engagement.
• Liaise and work with local Universities.
• Onboard, and manage instructors, mentors, and teaching assistants.
• Create enablement frameworks for instructors coming from engineering backgrounds.
• Ensure teaching quality through reviews, feedback loops, and continuous coaching.
• Own measurable outcomes such as:
• Graduation rates
• Job‑readiness benchmarks
• Conversion to full‑time Xsolla roles
• Partner with HR and Engineering to integrate graduates into teams smoothly.
• Continuously improve hiring success and retention of program graduates.

Stakeholder Management

• Act as the primary point of contact for Engineering Directors, HR, and site leadership.
• Communicate program progress, risks, and results to executive stakeholders.
• Represent Xsolla School internally and externally when required (universities, partners, events).

Budget & Resource Management

• Own program budgets, headcount planning, and vendor relationships.
• Ensure cost‑efficiency while maintaining high‑quality outcomes.
• Evaluate tools, platforms, and learning technologies.