Technical Lead - System Engineer

Krisvconsulting Services Pte Ltd; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology consulting firm in Penang is seeking a Senior System Engineer to support global engineering IT systems and quality applications. This role involves providing 2nd level IT support, ensuring system stability through proactive maintenance, and handling software upgrades. Ideal candidates will have a degree in IT or related fields and experience in semiconductor manufacturing is preferred. This is an opportunity to join a dynamic team focused on operational excellence.

Qualifications

• 1-2 years of experience or fresh grads.
• Preferred background in semiconductor manufacturing.
• Familiarity with ITIL practices.

Responsibilities

• Provide 2nd level IT support for engineering and quality gatekeeping systems.
• Ensure round-the-clock availability via on-call support.
• Implement service requests and system changes based on user requirements.
• Lead problem management and deploy solutions to improve system stability.

Skills

IT/system support

User requirement handling

Analytical skills

Troubleshooting

Communication

Team collaboration

Education

Bachelor's in IT, Computer Science, Engineering

Tools

Windows

Unix

Linux

Perl

Job description

About the job Technical Lead - System Engineer

Looking for a Senior System Engineer to support global engineering IT systems and quality applications, ensuring system stability, operational excellence, and user satisfaction through proactive support, maintenance, and development.

Responsibilities

• Provide 2nd level IT support for engineering and quality gatekeeping systems.
• Ensure round-the-clock availability via on-call support, system maintenance, and monitoring.
• Implement service requests and system changes based on user requirements.
• Lead problem management and deploy solutions to improve system stability.
• Set up early fault detection systems for proactive issue resolution.
• Manage user requirement engineering, including FIT and UAT testing.
• Handle software upgrades and technology refresh activities.
• Collaborate on global IT projects and continuous system improvement.

Required Skills

• Bachelor\'s in IT, Computer Science, Engineering, or related fields (1 -2 years of experience or fresh grads).
• Background in semiconductor manufacturing (preferred).
• Experience in IT/system support and user requirement handling.
• Proficiency in data/file transfer, system interfaces, and integration.
• Experience in OS-level maintenance (Windows, Unix, Linux) and scripting (Perl).
• Familiarity with ITIL practices (incident, problem, change management).
• Strong analytical, troubleshooting, communication, and team collaboration skills.