Team Lead (IT Sales)

Agensi Pekerjaan JobScoper Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a team leader for their inside sales division in Malaysia. The ideal candidate will excel in English and have 1-2 years of supervisory experience, ideally in the IT sales sector. Responsibilities include managing sales agents, monitoring performance, and ensuring quality lead assessment. The role offers benefits such as annual leave, medical coverage, and allowances.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

Allowance Provided

Qualifications

• Excellent command in English (speak, read, write).
• Minimum 1-2 years experience in team leadership or supervisory role within an IT sales industry.
• IT/software or inside sales background.

Responsibilities

• Lead and manage an inside sales team focused on lead qualification.
• Coach and support agents to ensure quality lead assessment and handover to sales teams.
• Monitor team performance, KPIs, and SLAs; drive continuous improvement.

Skills

People management

Coaching

Communication skills

CRM proficiency

Job description

Execellent command in English (speak,read,write)

Min 1-2 years experience in team leadership or supervisory role within an IT sales industry (BPO environment would be an advantage)

IT / software or inside sales background

Strong people management, coaching, and communication skills

Comfortable working with CRM and IT systems

Process-driven and performance-oriented mindset

Requirement

• Execellent command in English (speak,read,write)
• Min 1-2 years experience in team leadership or supervisory role within an IT sales industry (BPO environment would be an advantage)
• IT / software or inside sales background
• Strong people management, coaching, and communication skills
• Comfortable working with CRM and IT systems
• Process-driven and performance-oriented mindset

Responsibility

• Lead and manage an inside sales team focused on lead qualification
• Coach and support agents to ensure quality lead assessment and handover to sales teams
• Monitor team performance, KPIs, and SLAs; drive continuous improvementHandle daily operations, reporting, and performance reviews
• Work closely with stakeholders to ensure smooth workflow and productivity

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Allowance Provided

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .