Supply Chain Assistant Manger

Global Pets; Kuala Lumpur; Hybrid; MYR 70,000 - 90,000; Full time

Job summary

A new veterinary wholesale business in Kuala Lumpur is seeking an experienced Supply Chain Assistant Manager. This role involves managing supply and demand planning, logistics coordination, and ensuring timely deliveries. Candidates should have a minimum of 5 years experience in procurement or supply chain, particularly within wholesale or healthcare sectors. This is a unique opportunity to be part of the founding team, shaping processes and supplier networks while growing with the business.

Benefits

Travel allowances

Opportunity for long-term growth

Exposure to decision-making

Qualifications

• Minimum 5 years of experience in procurement, supply chain, administration, or operations.
• Experience in wholesale, distribution, FMCG, healthcare, pharmaceutical, or veterinary industries.
• Strong knowledge of procurement processes and sourcing strategies.

Responsibilities

• Manage supply and demand planning, logistics coordination, and delivery fulfilment.
• Coordinate inbound shipment arrangements and customs clearance.
• Ensure accurate document matching between purchase orders and delivery orders.

Skills

Procurement processes

Supply chain management

Organisational skills

Communication skills

Stakeholder management

Tools

Excel

ERP systems

Inventory systems (AutoCount)

Job description

We are establishing a new veterinary-related wholesale business and are seeking a Supply Chain Assistant Manager in Kuala Lumpur to support the setup, operations, and growth of the business.

The Supply Chain Assistant Manager is responsible for managing supply and demand planning, procurement execution, logistics coordination, and delivery fulfilment for the Company’s veterinary-related wholesale business.

The role focuses on forecast accuracy, order execution, shipment coordination, customs clearance, and outbound delivery, ensuring that customers receive the right products, in the right quantity, at the right time, in compliance with regulatory and operational requirements.

This position is based in Kuala Lumpur

During the initial 3 to 6 months, the successful candidate will be stationed in Johor Bahru for onboarding, training, operational alignment, and management direction.

Thereafter, work will be based in Kuala Lumpur, with periodic travel to Johor Bahru as required by business needs.

Travel, accommodation, and related allowances will be provided in accordance with the Company’s policies.

Why Join Us

Opportunity to be part of the founding team of a new wholesale business

High ownership role with exposure to commercial and operational decision-making

Ability to shape procurement systems, supplier networks, and processes from the ground up

Long-term growth and leadership opportunities as the business expands

Requirements

Minimum 5 years of relevant experience in procurement, supply chain, administration, or operations role

Experience in wholesale, distribution, FMCG, healthcare, pharmaceutical, or veterinary-related industries is an advantage

Prior experience in a startup or growing business environment is highly preferred

Strong knowledge of procurement processes, sourcing strategies, and supplier negotiation

Good understanding of cost control, inventory management, and operational workflows

Strong organisational and administrative skills with attention to detail

Proficient in Excel and office productivity tools; experience with ERP or inventory systems is a plus

Able to work independently, manage multiple priorities, and meet deadlines

Good communication and stakeholder management skills

High level of integrity, accountability, and professionalism

Key Responsibilities

Supply & Demand Planning

• Prepare and maintain supply and demand forecasts based on sales trends, customer orders, and inventory levels
• Work closely with sales, operations, and warehouse teams to align forecasts with business requirements
• Monitor stock availability and recommend replenishment actions to avoid stockouts or overstock situations
• Maintain accurate product master data in the inventory system (AutoCount), including item codes, descriptions, and stock-related information

Logistics, Shipping & Customs Clearance

• Coordinate inbound shipment arrangements, including shipment scheduling and delivery timelines
• Liaise with freight forwarders, transporters, and warehouse teams to ensure smooth import and receipt of goods
• Register and manage transactions on DagangNet as required
• Apply for and manage import permits and regulatory approvals (e.g. SIRIM or other relevant permits, where applicable)
• Monitor customs clearance processes and resolve issues or delays promptly
• Prepare and place purchase orders with approved suppliers based on forecast and operational requirements
• Follow up with suppliers on order status and delivery timelines

Inventory Receipt & Discrepancy Management

• Ensure accurate document matching between purchase orders, delivery orders, invoices, and customs documentation
• Coordinate goods receipt at the warehouse and verify quantities and product conditions
• Investigate and resolve shortages, damages, or discrepancies after goods arrive at the warehouse
• Work with suppliers, forwarders, and internal teams to close discrepancies in a timely manner

Outbound Delivery & Customer Fulfilment

• Coordinate outbound local deliveries with warehouse teams and local transporters
• Ensure customer orders are fulfilled accurately and delivered within agreed timelines
• Monitor delivery performance and address delivery-related issues or customer complaints
• Support continuous improvement in delivery efficiency and service levels

Process Improvement & Reporting

• Support the setup and refinement of supply chain processes, workflows, and SOPs
• Prepare basic reports on forecasting accuracy, order fulfilment, delivery performance, and logistics costs
• Identify opportunities to improve efficiency, visibility, and control across the supply cha