SUPERVISOR

Al Hajiali; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A car detailing service in Selangor is seeking a Supervisor to oversee daily operations, manage staff, and ensure customer satisfaction. The ideal candidate will have at least 2 years of supervisory experience, strong leadership skills, and excellent customer service abilities. Responsibilities include staff management, quality control, and financial performance. This full-time role offers a supportive work environment, competitive salary, and opportunities for career advancement.

Benefits

Generous salary

Performance-based bonuses

Opportunities for career advancement

Qualifications

• Minimum 2 years of experience in a supervisory or management role within the industry.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent customer service orientation and problem-solving skills.
• Proficient in inventory management and stock control.
• Familiarity with retail operations and the ability to identify process improvements.
• Strong communication and interpersonal skills.
• Attention to detail and a proactive approach to work.

Responsibilities

• Lead, supervise, and train car wash staff.
• Manage daily operations to ensure efficiency and smooth workflow.
• Ensure high standards of service are met.
• Handle customer inquiries and complaints.
• Oversee inventory levels and manage supplies.
• Drive revenue and work to achieve sales goals.
• Report and address any maintenance issues.

Skills

Leadership

Customer service

Inventory management

Problem-solving

Communication

Attention to detail

Job description

As a Supervisor at AL HAJIALI SDN BHD' in Seri Kembangan Selangor, you will play a vital role in overseeing the day-to-day operations of our CAR DETAILING/ CAR WASH business. This full-time position is responsible for overseeing daily operations, managing staff, ensuring quality service, and maintaining customer satisfaction.

What you’ll be doing

• Staff management: Lead, supervise, and train car wash staff.
• Operational oversight: Manage daily operations to ensure efficiency and smooth workflow.
• Quality control: Ensure high standards of service are met and products are applied correctly.
• Customer service: Handle customer inquiries, feedback, and resolve any complaints.
• Inventory and supplies: Oversee inventory levels and manage supplies.
• Financial performance: Drive revenue and work to achieve sales goals.
• Maintenance and safety: Report and address any issues with equipment or the facility.

What we’re looking for

• Minimum 2 years of experience in a supervisory or management role within the industry.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent customer service orientation and problem-solving skills.
• Proficient in inventory management and stock control.
• Familiarity with retail operations and the ability to identify process improvements.
• Strong communication and interpersonal skills.
• Attention to detail and a proactive approach to work.

What we offer

At AL HAJIALI SDN BHD', we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. Our competitive benefits package includes a generous salary, performance-based bonuses, and opportunities for career advancement.

If you are excited by this opportunity and believe you have the skills and experience to excel as a Supervisor at AL HAJIALI SDN BHD', we encourage you to apply now.