Store Operations Lead — Food & Service

Berjaya Starbucks Coffee Company Sdn Bhd; Shah Alam; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading coffee retailer is seeking an Assistant Store Manager to oversee operations at Setia City Mall. The ideal candidate must have at least 6 years of management experience in the Food and Service Operations sector. Responsibilities include ensuring brand representation, managing store budgets, and motivating staff. Benefits include employee meals, medical insurance, career advancement opportunities, and staff discounts. This role requires strong leadership skills and proficiency in English.

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• At least 6 years of management experience in Food and Service Operations.

Responsibilities

• Manage, direct and coordinate operation-related activities.
• Ensure the store image is maintained and brand representation.
• Adhere to budget and control all costs.
• Motivate and train staff for upselling.
• Address guest requests and complaints.

Skills

Leadership

English proficiency

PC literacy

Education

Diploma/Degree in F&B management or related fields

Tools

MS Office

Job description

A leading coffee retailer is seeking an Assistant Store Manager to oversee operations at Setia City Mall. The ideal candidate must have at least 6 years of management experience in the Food and Service Operations sector. Responsibilities include ensuring brand representation, managing store budgets, and motivating staff. Benefits include employee meals, medical insurance, career advancement opportunities, and staff discounts. This role requires strong leadership skills and proficiency in English.