Senior Store Associate

MAP Active; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company is looking for a Senior Store Associate to manage and enhance store operations in Selangor. The ideal candidate will have 1-3 years of experience in the retail industry, preferably in sports or fashion. Responsibilities include customer service, sales, and store management. If you are a motivated team player with excellent communication skills and are comfortable in a fast-paced environment, we encourage you to apply. This role requires flexibility for retail hours, including weekends.

Qualifications

• 1-3 years of experience in the retail industry, preferably in sports or fashion.
• Motivated team player with cheerful disposition and strong desire to achieve.
• Good communication skills and sales-driven.

Responsibilities

• Oversee overall operations of the retail store.
• Follow-up on customer queries and needs.
• Achieve standards on the sales floor, cashier counter, and service zone.
• Manage inventory, stock take, and general housekeeping.
• Operate the till accurately and efficiently.

Skills

Customer service

Sales skills

Communication skills

Team player

Fast-paced environment adaptability

Job description

MAA Sports Malaysia is seeking talent for Senior Store Associate to oversee and execute overall operations of the retail store in Selangor.

Skechers - The Starling

Job Description

• Proactively follow-up on customer queries & needs.
• Achieve the agreed standards on the sales floor, cashier counter and service zone at all time.
• General store operations – including visual merchandising, managing inventory, stock take and general house keeping.
• Operate the till (handling of cash and credit cards) with the correct procedures, achieving high level of efficiency and accuracy.
• Keeping abreast of latest products (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.
• Make use of the product knowledge to suggest products and promote product benefits to customers in order to drive sales.
• Develop strong connections with customer to generate loyal customers and repeat transactions.
• Any other ad‑hoc duties given by Line Manager.

Job Requirement

• At least 1-3 year(s) of experience the retail industry, preferably in sports, fashion and/or lifestyle chain stores.
• Motivated team player with cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.
• Comfortable to work in a fast-paced environment.
• Must be able to work retail hours. (i.e Shift work, Public Holidays and weekends)