Senior Service Manager – Auto After-Sales Leader | RM15k

LHG Auto; Batu Pahat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive service provider is looking for a Service Manager to oversee the after-sales service operations at their Toyota outlet in Batu Pahat, Johor. The ideal candidate will have 5–8 years of experience in automotive after-sales, including at least 2–3 years in management, with strong leadership and customer management skills. This role offers an attractive all-in package of RM15,000, career growth opportunities, and bonuses.

Benefits

Career growth and leadership opportunity

Annual Bonus & Increment

Stable employment

Qualifications

• 5–8 years of experience in automotive after-sales, minimum 2–3 years as Service Manager/Assistant.
• Strong understanding of workshop operations and warranty processes.
• Ability to work independently and lead a team.

Responsibilities

• Manage overall service centre operations including staff and productivity.
• Monitor and improve customer satisfaction and handle complaints.
• Plan service revenue and performance targets.

Skills

Leadership

Customer management

Problem-solving

Education

Diploma or Degree in Automotive, Mechanical Engineering, or related field

Job description

A leading automotive service provider is looking for a Service Manager to oversee the after-sales service operations at their Toyota outlet in Batu Pahat, Johor. The ideal candidate will have 5–8 years of experience in automotive after-sales, including at least 2–3 years in management, with strong leadership and customer management skills. This role offers an attractive all-in package of RM15,000, career growth opportunities, and bonuses.