Senior Manager, Commercial Ops Excellence (Strategic Project)

SEEK; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A multinational technology company in Kuala Lumpur is seeking a skilled individual to lead the execution of growth strategies across the region. This role requires at least 5 years of experience in driving business growth, excellent leadership, and decision-making skills. You will work collaboratively across different markets to enhance operational performance and support various strategic initiatives. The company promotes a flexible work environment and values diversity in its workforce.

Benefits

Flexible hybrid working

Mental health support

Casual dress code

Qualifications

• At least 5 years of experience in driving transformative business growth.
• Strong decision-making and analytical skills.
• Experience in performance management & reporting.
• Good leadership and communication skills.

Responsibilities

• Deliver region-wide execution of growth strategies.
• Manage commercial excellence strategy.
• Support Country Management in strategy development.
• Collaborate across all Asia markets.

Skills

Project management frameworks

Commercial acumen

Analytical thinking

Leadership

Presentation skills

Job description

Company Description

About Jobstreetby SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Overview

This role is based in Kuala Lumpur. Reporting to the Head, APAC BI and Strategic Projects, this role provides opportunity to work across a large and exciting variety of business problems and is unique in its blend of strategy combined with last-mile execution. Those in role can expect to flex their thinking, creativity, and operational muscle, while also benefitting from the opportunity to work across countries on projects of high strategic importance.

The Role

You will be responsible for delivering region-wide execution of a variety of business-critical, high-impact and high-visibility growth strategies to drive commercial operations excellence. You will focus on planning and executing the program of strategic projects, ensuring the collaboration and alignment across all Asia markets. This will include:

• Support Country Management to develop country level strategies which will significantly improve customer value and operational performance
• Manage commercial excellence strategy and progress of initiatives, working closely with other functions to drive successful execution in the areas of:
• sales operations optimization
• pricing promotions / bundling
• product value enhancements / new products / services
• digital experience / platform / optimization
• sales channel optimization / innovation
• marketing strategies / campaigns

• Work with analyst(s) to build the required datasets / analytics / reports to inform decision making and support stakeholders on root cause analysis, prioritization, forecasting and performance tracking
• Support the COO office in driving timely reviews of deliverables, stakeholder engagement, project documentation and effective communication of actionable insights to stakeholders across all levels
• Developing strategic long-range plans achieve strategic objectives
• Developing frameworks/ concepts/ hypotheses and translate into actionable initiatives with clear milestones, timelines, owners
• Own tracking of project deliverables, work to identify risks in project plan deliverables or timelines, and work to mitigate all the risks

Qualifications

You’re an agile yet structured and inspirational member who is experienced working with project management frameworks to oversee and deliver diverse programs of work.

The successful candidate will have:

• At least 5 years of experience with a track record in driving transformative business growth, ideally in a digital business or with consulting background
• Commercial acumen and sound decision-making – able to quickly form hypotheses and articulate convincing, insight-based, customer-centric story
• Analytical and critical thinking skills to identify and solve project-related issues
• Experience in performance management & reporting, project management, and strategic matters is an added advantage.
• Possess good leadership and strong presentation and communication skills
• Strong interpersonal skills and able to interact with people at all levels professionally
• Exceptional teamwork with a willingness to perform tasks outside of role when required.
• Collaborative and empathetic work style.

Desired Values

• Believed in aiming high to deliver world-class results and yet, not forgetting to care for others
• Self-driven – being proactive to ideate and initiate strategic projects
• Data-driven – being fact-based in driving key decisions
• Creative – think out-of-the-box to create new ideas and challenge status quo
• A generalist mindset – able to apply relevant skillsets across different business problems
• Rigorous, and a process-oriented – thrives in collaborating with cross-functional teams and able to execute complex tasks independently.

Permanent Perks

• Permanent Perks (choose 3-5 options)
• At SEEK we offer:
• Support of flexible hybrid working, including a mix of office and work from home days depending on your role.
• SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
• Casual dress – every day

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don\'t meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific supportor adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

As a part of the application process for this role, we will transfer your Job application details to our Application Tracking System
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees