Senior Manager – Air Freight (Selangor & Penang)

Trust Recruit; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Selangor, Malaysia is seeking an Air Freight Sales Leader to drive sales growth and oversee air freight operations. The ideal candidate will have 8–10 years of experience in air freight forwarding, strong sales leadership capabilities, and fluency in Bahasa Malaysia and English. Responsibilities include leading sales initiatives, mentoring the team, and ensuring operational compliance. This position offers attractive career development opportunities in a supportive environment.

Benefits

Career development opportunities

Supportive leadership team

Qualifications

• 8–10 years’ experience in air freight forwarding with proven sales leadership.
• Fluent in Bahasa Malaysia and English; Mandarin is an added advantage.
• Strong market awareness and ability to identify new business segments.

Responsibilities

• Lead sales initiatives to achieve revenue, GP, and volume targets.
• Mentor, coach, and supervise the air freight team.
• Ensure compliance with IATA, customs regulations, and internal SOPs.

Skills

Sales leadership

Customer service

Market awareness

Team management

Negotiation skills

Education

Degree or Master’s Degree

Tools

Microsoft Office

Job description

✨ Shape the growth of our Air Freight Division

✨ Work with strong industry partners and a supportive leadership team

✨ Attractive career development and growth opportunities

Role Overview

We are looking for an experienced Air Freight Sales Leader to drive sales growth and lead end-to-end air freight sales and operations. This role is ideal for someone who excels in both commercial development and operational leadership, with a passion for delivering outstanding customer service and building strong industry relationships.

Job Responsibilities

🔹 Drive Sales & Business Growth

• Lead sales initiatives to achieve revenue, GP, and volume targets.
• Identify new business opportunities and develop strategic trade lanes.
• Prepare competitive quotations, negotiate with partners, and participate in RFQs.
• Build strong relationships with airlines, consolidators, and key customers.
• Stay on top of market trends and competitor activity.
• Oversee daily import & export operations, from booking to final delivery.
• Manage carrier space, rate negotiations, flight schedules, and procurement.
• Resolve operational issues quickly and efficiently.
• Ensure compliance with IATA, customs regulations, and internal SOPs.

🔹 Lead & Develop the Team

• Mentor, coach, and supervise the air freight team.
• Set clear KPIs and provide continuous training and development.
• Foster a collaborative, customer-focused team culture.
• Monitor operational profitability and ensure accurate revenue recognition.
• Review sales forecasts, volume reports, and performance metrics.
• Oversee billing accuracy, credit control, and payment follow-up.

Job Requirements

• Degree or Master’s Degree in any field.
• 8–10 years’ experience in air freight forwarding with proven sales leadership.
• Fluent in Bahasa Malaysia and English; Mandarin is an added advantage.
• Strong market awareness and ability to identify new business segments.
• Proficient in Microsoft Office.
• Experience in FMCG / Modern Trade / General Trade environments is a plus, especially with team management exposure.

How to Apply:

You may send your resume in MS WORD format to ****@trustrecruit.com.myor click on “Apply Now”. Only shortlisted candidates will be notified.

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