- Application Software Administrator (ERP System, Microsoft 365, ITSM Ticketing, DocuSign, etc).
- Implementation / monitor performance and maintain systems according to requirements.
- Responsible for creating / maintaining Technical documentations, IT SOPs and policies.
- Provide technical support / trouble shooting on IT related issues including networking, hardware, application software and office equipments. For example:-
- Setting up user accounts, laptop or workstation.
- Installing and configuring software, hardware and network.
- Ensure office equipments / devices in good and working conditions (eg. office key phone, printers, door access, photocopier, video conference, etc).
- Administrate multi offices network infrastructure, firewalls, Wi-Fi, databases (ERP software), other facilities (hardware/software) and email accounts. For example:-
- Ensure security through access controls, backups and firewalls
- Monitoring LAN, WiFi, VPN & SD-WAN network connection.
- Monitoring internet broadband lines (eg: Unifi, Time, Maxis, etc)
- On-premise and Cloud Server administration (including Active Directory)
REQUIRED QUALIFICATIONS / SKILLS:
- Candidate possess Degree In Computer Science / Post Graduate Diploma / Software Engineer or equivalent.
- Minimum 3 years working experience in the same / similar job role above.
- Required technical skills in MS SQL Server, MS Query, MS Windows Server, Active Directory and network administration (LAN, WiFi, WAN & SD-WAN)
- Experience as a System Administrator, Network Administrator or similar role
- Hands on experience with software development and IT SOPs & policies documentations.
- Experience in ERP software for property development and property management industry is an added advantage.
- Ability to create scripts in SQL database, C++, Visual Basic or other language is a plus.
- Knowledge of system and internet security and data backup/recovery (Sophos/WatchGuard Firewall, Synology NAS) is a plus.
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