Senior Collections Supervisor - Strategy & Team Growth

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading HR consulting firm in Kuala Selangor seeks a Collections Manager to oversee delinquency control and improve recovery strategies. The ideal candidate will have a minimum of 5 years experience in Collections and 3 years in a supervisory role. Responsibilities include managing the Collections function, providing insights to management, and developing training plans for new staff. Strong communication and analytical skills are essential, alongside experience with Debt Manager systems. This role offers opportunities for growth and innovation.

Qualifications

• Minimum 5 years experience in Collections, 3 years in a supervisory role.
• Strong communication and people management skills.
• Ability to think innovatively in Collections.

Responsibilities

• Monitor and control delinquency and improve resolution rates.
• Review and improve Collections processes and efficiency.
• Manage day-to-day operations of the Collections function.

Skills

Communication skills

Interpersonal skills

Analytical mindset

Debt Manager system experience

Tools

SQL

VBA Macro

Microsoft applications

Job description

A leading HR consulting firm in Kuala Selangor seeks a Collections Manager to oversee delinquency control and improve recovery strategies. The ideal candidate will have a minimum of 5 years experience in Collections and 3 years in a supervisory role. Responsibilities include managing the Collections function, providing insights to management, and developing training plans for new staff. Strong communication and analytical skills are essential, alongside experience with Debt Manager systems. This role offers opportunities for growth and innovation.