Senior Billing Executive & Team Lead

Sudong Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services provider in Malaysia is seeking a Senior Billing Executive to lead the billing team and manage customer enquiries. The successful candidate will oversee billing processes, improve operational efficiency, and support digital transformation initiatives. A Bachelor's degree in Finance, Accounting, or IT, along with leadership experience and proficiency in automation tools, is required. Join us to make a significant impact in the financial services industry!

Qualifications

• 3-5 years of experience in billing system management, preferably with team leadership experience.
• 1-2 years of exposure to automation tools.
• Bachelor's Degree in a relevant field.

Responsibilities

• Lead the team in managing corporate and consumer customer enquiries/complaints.
• Investigate irregularities and escalate issues accordingly.
• Support digital transformation projects using RPA and other tools.

Skills

Proficient in Microsoft Excel

Strong analytical skills

Effective communication skills

Leadership qualities

Digital savvy

Education

Bachelor's Degree in Finance/ Accounting/ IT/ Business or equivalent

Tools

UI Path

Power Automate

Python

SQL

Job description

A financial services provider in Malaysia is seeking a Senior Billing Executive to lead the billing team and manage customer enquiries. The successful candidate will oversee billing processes, improve operational efficiency, and support digital transformation initiatives. A Bachelor's degree in Finance, Accounting, or IT, along with leadership experience and proficiency in automation tools, is required. Join us to make a significant impact in the financial services industry!