Senior Associate - Cash Reconciliation

DHL Asia Pacific Shared Services Sdn Bhd; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Petaling Jaya, Malaysia, is seeking a detail-oriented associate to reconcile invoiced information with payment data and act as a primary problem solver for cash and duty discrepancies. The ideal candidate will have at least 1.5 years of relevant experience, a university degree, and strong analytical and communication skills. Proficiency in Microsoft Excel and SAP is essential. A collaborative team player who can work under pressure is preferred.

Qualifications

• Minimum 1.5 years of experience in a similar position.
• Ability to analyze with logical thinking process.
• Able to work on evening shift, public holidays, or weekend when required.

Responsibilities

• Reconcile invoiced information with payment data accurately.
• Respond to inquiries regarding policies and procedures.
• Act as primary problem solver concerning cash and duty shipment discrepancies.

Skills

Analytical skills

Microsoft Excel

SAP

Communication skills in English

Attention to detail

Team player

Education

University Degree or equivalent by experience

Job description

Reconcile invoiced information with payment data accurately and timely.

Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.

Appropriate handling of sensitive information, high level of attention to detail.

Responds to inquiries regarding policies and procedures.

Act as primary problem solver concerning cash and duty shipment discrepancies.

Create and maintain tracking reports in relation to country ageing performance.

Prepare weekly outstanding open item report in a timely manner.

Provide support for internal projects transition/centralization.

Participate in internal and/or external meetings with all stakeholders.

Able to investigate and resolve queries according to Service Line Agreements.

Contribute to capture potential Revenue Leakage for shipment with discrepancies.

Register relevant data in tools and ATT to monitor status of work.

Qualifications & Skills

University Degree or equivalent by experience.

Well‑versed with Microsoft Excel and SAP.

At least 1.5 years experience in a similar position.

Good communication in English: oral and written.

Ability to analyze with logical thinking process.

Attention to details and able to meet tight deadlines.

Able to work on evening shift, public holidays or weekend when required.

Engage, communicate and build network with the AR, RTR, Billing, BPO teams.

Customer oriented.

Process oriented and able to work under pressure.

Team player and highly collaborative.

Unlock job insights

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