Sea Logistics Sales Representative

Kuehne & Nagel; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global logistics company is seeking a Sea Logistics Sales Representative in Johor Bahru, Malaysia. The role involves driving sales activities, engaging with customers, and aligning with various teams to ensure client satisfaction. Candidates should have over 2 years of field sales experience, preferably in freight forwarding and international sea logistics. If you are motivated and committed to delivering quality service, we encourage you to apply.

Qualifications

• 2+ years field sales experience.
• Freight forwarding/international sea logistics experience preferred.
• Experience with logistics processes and solutions.

Responsibilities

• Own and drive sales activities, preparing quotations for customers.
• Align sales efforts with various teams.
• Gather marketplace information on pricing and products.
• Report customer feedback to improve service quality.
• Maintain relevant customer information in internal systems.
• Review customer portfolios regularly.
• Focus on customer satisfaction and retention.

Skills

Field sales experience

Customer engagement

Market analysis

Job description

Sea Logistics Sales Representative (Sea Logistics Business Development Manager)

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As a Sales Representative at Kuehne+Nagel, you will play a vital role in support of our rapid growth in sea logistics at Kuehne+Nagel, we are hiring highly motivated individuals who are sales savvy, and believe in delivering quality service to fulfill customer needs. This role will be responsible for delivering agreed portfolio targets through the development of existing and new customers in accordance with our national sales management guidelines.

How you create impact

• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• 2+ years field sales experience
• Freight forwarding/international sea logistics experience preferred
• Experience with logistics processes and solutions

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.