Sales Support

Tuah Plan Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company in Kuala Lumpur is seeking a candidate for a support role focused on customer interaction and documentation coordination. The ideal candidate will have a passion for customer service, demonstrated computer skills, and the ability to collaborate effectively with a team. Fresh graduates are encouraged to apply. Responsibilities include organizing customer documents, updating trackers, and maintaining communication with customers via WhatsApp or calls. The role offers EPF/SOCSO, annual leave, and training provided.

Benefits

EPF/SOCSO

Annual Leave

Medical Leave

Annual Trip

Training Provided

Qualifications

• Fresh graduates are welcome to apply.
• Demonstrated computer skills and experience with data entry.
• Excellent teamwork and collaboration abilities.

Responsibilities

• Help coordinate customer cases with the sales team.
• Request simple documents from customers.
• Update simple trackers or Google Sheets.
• Communicate politely with customers via WhatsApp or calls.

Skills

Computer skills

Data entry

Teamwork

Communication

Understanding of office management procedures

Customer service

Education

Primary/Secondary School/SPM/O Level certification

Higher Secondary/STPM/A Level/Pre-U

Diploma or equivalent

Job description

Overview

Primary/Secondary School/SPM/'O' Level certification. Candidates with Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma in any field are encouraged to apply.

Fresh graduate is welcome to apply.

Demonstrated computer skills and experience with data entry and systems analysis.

Excellent teamwork and collaboration abilities.

Thorough understanding of office management systems and procedures.

Passion in customer service and sales

Qualifications

• Primary/Secondary School/SPM/'O' Level certification. Candidates with Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma in any field are encouraged to apply.
• Fresh graduate is welcome to apply.
• Demonstrated computer skills and experience with data entry and systems analysis.
• Excellent teamwork and collaboration abilities.
• Thorough understanding of office management systems and procedures.
• Passion in customer service and sales

Responsibilities

1. 1. Coordination & Follow-Up
   • Help coordinate customer cases with the sales team
   • Follow up with customers for required information or documents
   • Keep track of what’s done and what’s pending
2. 2. Basic Documentation Support
   • Request simple documents from customers (we’ll guide you)
   • Check that documents are complete (not approving, just checking)
   • Organize documents neatly for the team
3. 3. Tracking & Updates
   • Update simple trackers or Google Sheets
   • Keep case status updated so everyone knows what’s happening
   • Inform sales or team leads if anything is missing or delayed
4. 4. Communication Support
   • Communicate politely with customers via WhatsApp or calls
   • Answer basic questions about process or timelines
   • Escalate complex issues to the sales team or supervisor

Benefits

• EPF/SOCSO
• Annual Leave
• Medical Leave
• Annual Trip
• Training Provided

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