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A property development company in Puchong is seeking a Sales Gallery Operations Officer. The successful candidate will oversee daily operations, handle sales inquiries, assist buyers, and manage relationships with property agencies to drive sales. Candidates with a degree in Marketing or Business and experience in real estate sales are preferred. This role demands strong interpersonal and communication skills, the ability to work independently, and a willingness to work flexible hours, including weekends.
Oversee day-to-day operations of the sales gallery, including visitor handling, on-site sales activities, and customer engagement with the appointed agencies.
Attend to all sales enquiries (walk-ins, calls, online leads, and others) by providing accurate, updated, and compelling project information/data on the source of leads.
Assist buyers throughout the entire purchasing journey, including unit selection, contract signing, mortgage application support, and after-sales matters.
Manage and maintain strong working relationships with appointed property agencies and agents to drive optimal sales results across the full buyer journey—from booking to loan application and conversion.
Monitor and analyse agency performance, turnaround time, and sales effectiveness to ensure alignment with company’s policy.
Conduct product briefings and provide guidance to appointed agents to enhance sales capabilities and achieve Management’s sales targets.
Support the planning, execution, and monitoring of marketing campaigns, promotional activities, and customer engagement initiatives.
Participate in property launches, roadshows, exhibitions, open houses, and other sales-driven events.
Execute prospecting activities to build and maintain a quality database of potential buyers for sales conversion.
Ensure the sales gallery, mock-up units, and surrounding areas are well maintained, presentable, and aligned with corporate brand standards.
Prepare accurate sales progress reports, performance updates, and market insights for Management review.
Perform any other ad hoc duties and assignments as instructed by Management.
Candidate must possess at least a Professional Certificate, Diploma, or Bachelor’s Degree in Marketing, Business Studies, or any related field
Min 1–3 years of working experience in property development or real estate sales is an added advantage.
Strong interpersonal and communication skills, with the ability to build rapport with customers and stakeholders.
Ability to work independently with minimal supervision and manage multiple tasks in a fast-paced environment.
Self-motivated, committed, and result-oriented, with a strong drive to achieve sales targets.
Resilient, adaptable, and able to thrive in dynamic settings, including travel and support during weekends, launches, and exclusive events.
Willingness to work flexible hours, including weekends and public holidays, as required for sales gallery operations and marketing activities.
Working Location: Based in Sales Gallery, Puchong (Ara Residence)
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Wellness (Dental/ Optical/ Health Screening)
Group Insurance Coverage
Parking Provided
Family Care Benefits
Various Employee Welfares
Personal Development