Sales Executive

DTL Malaysia Sdn Bhd; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local company in Ipoh is seeking individuals for a customer service role, responsible for communicating company policies, assisting with order processing, and managing customer relationships. Ideal candidates should possess at least an SPM qualification and have strong communication skills. Fluency in English, Bahasa Malaysia, and Mandarin is required. Benefits include bonuses, medical coverage, and a dynamic working environment.

Benefits

Bonus and salary increment based on performance

Quarterly recognition awards

Medical benefits

Annual leave and public holiday observations

Team building activities and annual dinners

Qualifications

• Candidates must possess at least SPM or higher qualifications.
• Must have at least 1 year of sales experience.
• Should be fluent in English, Bahasa Malaysia, and Mandarin.

Responsibilities

• Communicate company policies and handle customer complaints.
• Assist with order processing and monitor inventory.
• Report sales data and assist in marketing activities.
• Conduct regular store visits to ensure compliance.

Skills

Communication skills

Customer service awareness

Sales or retail experience

Negotiation skills

Microsoft Office proficiency

Education

SPM

Diploma or higher

Job description

Working Location

A : Taiping/Kuala Kangsar/Sungai Siput/Gerik/Ipoh
B : Tanjong Malim/Teluk Intan/Setiawan/Gopeng/Kampar

工作职责

• 向客户传达公司政策及销售活动，处理客户投诉与售后问题，维护客户关系
• 协助订单处理与货源跟进，监控库存，确保货品顺畅周转
• 汇报销售数据及区域业务动态，协助执行促销活动及市场计划，收集竞品资讯
• 协助终端物料陈列及店面维护，定期巡店，确保门店规范

Job Responsibilities

• Communicate company policies and sales activities to customers, handle customer complaints and after-sales issues, and maintain good customer relationships.
• Assist with order processing and stock replenishment follow-ups, monitor inventory levels, and ensure smooth product turnover.
• Report sales data and regional business updates, assist in executing promotional activities and marketing plans, and collect competitor information.
• Assist with in‑store display materials and store maintenance; conduct regular store visits to ensure store compliance.

职位要求

• 良好的沟通能力与客户服务意识
• 具备销售或零售相关经验者优先
• 能独立跟进客户销售及门店事务

Educational and language requirements

• 学历至少SPM以上
• 至少1年销售经验的SPM毕业生
• 良好的沟通和谈判能力
• 热爱手机科技，熟悉市场需求
• 能够说，写和读流利的英语，马来语和华语
• 熟悉Microsoft Office（Word, Excel, Power Point)
• 5.5天制
• 工作时间: 早上10点 - 下午7点 & 早上10点 - 下午2点
• 自备交通
• 有兴趣的应届毕业生也欢迎申请

Job Requirements

• Good communication skills and strong customer‑service awareness.
• Candidates with sales or retail‑related experience are preferred.
• Able to independently follow up on customer sales and store‑related matters.
• Candidate must possess at least an SPM, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• SPM holders with minimum 1 year of working experience
• Good communication and negotiation skills.
• Passionate about phone technology, familiar with the current market trend.
• Required language(s): English, Bahasa Malaysia, Mandarin (as it requires liaising with Mandarin speaking clients).
• Full‑time position(s) available.
• Basic Microsoft Office.
• Willing to work 5.5 days a week

Employee's Benefits

• Bonus and salary Increment (Based on performance & company's profit).
• Quarterly recognition award.
• 13th month salary package.
• Fun, dynamic and flexible working environment.
• Medical Benefits.
• Annual Leave and Public Holiday observe.
• EPF/Socso/EIS contribution.
• Training will be provided.
• Team building/Annual Dinner.
• Staff price purchase.
• 5.5 working days.