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A recruitment agency in Shah Alam, Selangor seeks a professional to coordinate sales inquiries and manage customer service support. The successful candidate will take charge of sample preparation, logistics for incoming and outgoing goods, and ensure timely deliveries. Key responsibilities include managing quotations, liaising with customs, and maintaining accurate inventory records. Benefits include transport allowance, bonuses, and insurance. This role is essential for ensuring smooth business operations.
Reeracoen Recruitment – Shah Alam, Selangor
1. To coordinate all incoming sales enquiries, provide customer service support on order progress enquiry & other relevant enquiry.
2. Respond to new customer enquiries and transfer the information into the estimation form and submit to HOD in order for quotation preparation and submit to customer within 3 working days.
3. Responsible for sample preparation, company profile and presentation document for business activities.
4. Assist new product development in terms of internal and external transaction.
5. Responsible for daily internal and external transport arrangement for all incoming and outgoing goods.
6. Liaise with customs & forwarding for import & export transaction.
7. Prepare INVOICE and DO for each lot deliver to customer.
8. Preparing daily delivery schedule for each month after receiving sales schedule from salesperson and reporting to MD and Director on daily basis.
9. Liaising with store keeper for physical confirmation on FG inventory on daily basis for each delivery and inform to HOD immediately on any discrepancy.
10. Coordinate delivery to meet customer's delivery deadline.
11. Inform HOD if receive purchase return from customer and request QC Division for verification.
12. To distribute flyers/promotions/festivals cards to prospect & existing customer.
13. To follow instruction from time to time as needed.
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