Rooms Operations Leader | Elevate Guest Experience

Marriott Hotels Resorts; Malaysia; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading global hospitality company in Malaysia is seeking a dedicated Rooms Operations Manager to oversee all operations in the rooms departments. The role focuses on maximizing guest and employee satisfaction while ensuring compliance with standards. Ideal candidates have strong leadership skills and extensive experience in hotel management. Responsibilities include managing room operations, improving guest experiences, and conducting HR activities. This position offers a full-time schedule with a chance to grow in a vibrant work environment.

Qualifications

• High school diploma or GED; 4 years experience in guest services or related area.
• 2-year degree from an accredited university and 2 years experience preferred.

Responsibilities

• Manage the execution of operations in rooms departments.
• Improve guest and employee satisfaction.
• Lead the room operations team.

Skills

Guest service skills

Team leadership

Operational management

Problem-solving

Education

High school diploma or GED

2-year degree in Hospitality or related field

Job description

A leading global hospitality company in Malaysia is seeking a dedicated Rooms Operations Manager to oversee all operations in the rooms departments. The role focuses on maximizing guest and employee satisfaction while ensuring compliance with standards. Ideal candidates have strong leadership skills and extensive experience in hotel management. Responsibilities include managing room operations, improving guest experiences, and conducting HR activities. This position offers a full-time schedule with a chance to grow in a vibrant work environment.