Retail Team Lead — Drive Sales & Service Excellence

Watsons Malaysia; Malaysia; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading retail chain in Malaysia is seeking a dedicated individual to join their team as a Store Manager. The role focuses on achieving sales targets, providing excellent customer service, and ensuring efficient shop operations. The ideal candidate should have at least 1 year of experience in the retail or F&B industry, possess excellent interpersonal skills, and be able to work shifts, weekends, and public holidays. This is an excellent opportunity for growth within a reputable company.

Qualifications

• Pleasant personality with a strong drive and excellent communication skills.
• At least 1 year of working experience in the retail/F&B industry.
• Able to work shifts, weekends, and public holidays.

Responsibilities

• Achieve sales targets set by the company.
• Maintain a high standard of customer service.
• Work with the Store Manager to hire and maintain quality staff.
• Implement efficient teamwork in-store operations.
• Organize and operate the shop efficiently.
• Ensure sufficient stock levels at all times.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

Minimum SPM or Diploma/Degree

Job description

A leading retail chain in Malaysia is seeking a dedicated individual to join their team as a Store Manager. The role focuses on achieving sales targets, providing excellent customer service, and ensuring efficient shop operations. The ideal candidate should have at least 1 year of experience in the retail or F&B industry, possess excellent interpersonal skills, and be able to work shifts, weekends, and public holidays. This is an excellent opportunity for growth within a reputable company.