Retail Consultant | Pavilion | Full Time

Aesop Retail PTY LTD; Malaysia; On-site; MYR 25,000 - 40,000; Full time

Job summary

A leading skincare company is seeking a Retail Consultant for their Pavilion location in Malaysia. In this full-time role, you will enhance customer interactions and deliver excellent service while driving sales. Ideal candidates possess strong communication skills and customer service experience, with knowledge of skincare products being advantageous.

Qualifications

• Experience operating in a customer service role or environment.
• Demonstrated ability to utilise empathy in interpersonal relationships.
• Working knowledge of skin care and skin care industry (advantageous).

Responsibilities

• Engage and guide customers to relevant products.
• Deliver exceptional customer experiences.
• Contribute to commercial outcomes through effective selling.

Skills

Customer service

Effective selling skills

Team participation

Communication

Problem-solving

Job description

Retail Consultant | Pavilion | Full Time page is loaded

Retail Consultant | Pavilion | Full Time

Apply locations Aesop Pavilion Two time type Full time posted on Posted 30+ Days Ago job requisition id R1024665

Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

• Experience operating within a customer service role or environment
• Effective selling skills and the ability to drive commercial outcomes
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication and problem-solving skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
  

This position is full time and operates an on-site working pattern.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.

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About Us

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.