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Retail Assistant (Sunway Carnival, Penang)

Muji Malaysia Sdn Bhd

Penang

On-site

MYR 100,000 - 150,000

Full time

Yesterday
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Job summary

A leading retail company in Penang is seeking enthusiastic individuals to join their team. The role involves assisting in sales, providing excellent customer service, and maintaining stock. Ideal candidates should have a minimum SPM and a passion for retail. If you enjoy interacting with customers and are detail-oriented, this might be the perfect job for you.

Qualifications

  • Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
  • Positive attitude and passion for the retail industry.
  • Enjoys interacting with customers and has an eye for details.

Responsibilities

  • Assist in achieving daily and monthly sales budget.
  • Provide product information and service to customers pro-actively.
  • Greet and assist customers at the sales floor attentively.

Skills

Customer service skills
Attention to detail
Team player
Communication skills

Education

SPM (Sijil Pelajaran Malaysia)
Job description
Roles & Responsibilities
  • Assist in achieving daily and monthly sales budget.
  • Assist in carrying out the weekly sales action plan at their assigned areas or departments.
  • Provide product information and service to customers pro-actively.
  • Greet and assist customer at the sales floor attentively.
  • Assist in receiving, counting of stocks, tagging and labeling.
  • Monitor and check goods with expiry date (Health & Beauty / Food).
  • Do daily/weekly housekeeping.
  • Assist in tagging sensor tag, especially for garment.
  • Actively feedback on fast and slow moving stock.
  • Maintain the work area by adhering to the safety standards as required.
  • Perform daily stock replenishment.
  • Assist the cashier at the Checkout point when required.
  • Responsible in the reporting of price error.
  • Equipped with the knowledge of the extended services and fees involved (Home delivery & Alteration).
  • Demonstrate appropriate customer service skills as according to the Muji standard.
  • Provide effective and efficient service to assist the customers of all aspects.
  • Gather feedback from customer and suggest improvement for the areas to the superior.
  • Ensure stock sold by first in first out to avoid an increase of aging merchandise.
  • Report on any discrepancy of stock holding against the system.
  • Ensure all available stock are being displayed.
Requirements
  • Minimum SPM with 1 – 2 years of retail experience will be an added advantage.
  • Positive and with passion in retail industry.
  • Like interacting with customers and have an eye for details.
  • Articulate and outgoing.
  • Result oriented and good team player.
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