Relationship & Product Analytics Executive – Banks and Partners

Pine Labs Malaysia; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fintech company in Kuala Lumpur seeks a fresh graduate or early-career professional to support bank and partner relationships. Ideal candidates will have strong analytical skills and a background in data analytics or related fields. Responsibilities include analyzing product performance, onboarding partners, and assisting in marketing campaigns. This role provides an excellent opportunity to learn in a dynamic tech-driven environment.

Qualifications

• Strong academic background in relevant fields.
• Comfortable working with Excel, SQL, Python, and BI tools.
• Demonstrated ability to analyze data and communicate insights clearly.

Responsibilities

• Support the management and growth of relationships with banks and ecosystem partners.
• Analyze product, transaction, and campaign performance data.
• Assist in onboarding banks and partners.

Skills

Data analysis

Excel

SQL

Python

BI tools

Communication

Education

Degree in Data Analytics, Economics, Finance, Engineering, Computer Science, or Business Analytics

Tools

Analytical tools

Job description

We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

(FRESH GRADS CAN APPLY)

Role Summary

We are looking for a high-potential fresh graduate or early-career professional with a strong analytical mindset and keen interest in product development within the payments and financial services ecosystem. This role is ideal for someone who may not have extensive work experience but demonstrates strong academic performance, relevant projects, internships, or hands‑on exposure to data analytics, product analysis, or fintech‑related initiatives.

You will support the development and management of bank and partner relationships, using data insights to improve product performance, partnership outcomes, and customer experience.

Reporting to: Head of Channel and Partnership, Malaysia

Responsibilities we entrust you with

• Support the management and growth of relationships with banks and ecosystem partners.
• Analyse product, transaction, and campaign performance data to generate insights for partners and internal teams.
• Assist in onboarding banks and partners by supporting requirement gathering, data validation, and performance tracking.
• Prepare dashboards, reports, and presentations to track milestones, volumes, and revenue‑related KPIs.
• Work closely with Product, Technology, Operations, and Sales teams to support rollout and optimisation of payment solutions (e.g. IPP, BNPL, VAS).
• Support marketing and partnership campaigns through data analysis and post‑campaign performance reviews.
• Maintain structured documentation and basic project tracking for partnership initiatives.
• Develop a strong understanding of the payments ecosystem, partner economics, and customer behaviour.

What matters in the role

• Fresh graduate or up to 3 years of experience.
• Strong academic background in Data Analytics, Economics, Finance, Engineering, Computer Science, Business Analytics, or related fields, OR strong alternative proxies such as:
• Data analytics projects (academic or personal)
• Internships in fintech, e‑commerce, banking, or tech companies
• Case competitions, hackathons, or research projects
• Demonstrated ability to analyse data, identify patterns, and communicate insights clearly.
• Comfortable working with Excel, SQL, Python, BI tools, or similar analytical tools (hands‑on proficiency preferred, not mandatory).
• Strong learning attitude, ownership mindset, and willingness to work across functions.
• Good communication skills and ability to work with both technical and non‑technical stakeholders.
• Interest in fintech, payments, partnerships, and product development is essential.

About Pine Labs Malaysia

Pine Labs is a leading merchant commerce omnichannel platform across India, Southeast Asia, and UAE. Our deep technology is designed to empower businesses and fuel their entrepreneurial spirit. We build and host a roster of fintech products, from digital payments to loyalty solutions.

To learn more, please visit https://www.pinelabs.my/