Quality Control Inspector Aircraft Services (Aircraft Interior Cleaning)

Malaysia Airlines Berhad; Malaysia; On-site; MYR 50,000 - 70,000; Full time

Job summary

An international airline company based in Kuala Lumpur is seeking a Quality Control Inspector for Aircraft Services. The role involves performing quality control checks, overseeing aircraft interior cleaning, and managing vendor performance. Candidates should have relevant experience and strong leadership qualities. Excellent communication skills in Bahasa Melayu and English are essential for this position.

Qualifications

• Minimum 4 years working experience for Diploma holder.
• Minimum 7 years working experience for SPM/SPMV holder.

Responsibilities

• Perform quality control checks for MH and FOCA flights.
• Ensure AIC activities meet required standards.
• Manage operational manpower resources and complaints.
• Conduct operational briefing to AIC vendors.

Skills

Analytical skills

Strong leadership qualities

Planning and organizing skills

Communication skills (Bahasa Melayu and English)

Team player

Education

Diploma in any field

SPM/SPMV

Job description

Career Opportunities: Quality Control Inspector Aircraft Services (Aircraft Interior Cleaning) (22329)

Requisition ID22329-Posted -Kuala Lumpur International Airport-ADS - Aircraft Services Ramp-ADS - Ramp Operations & Management

Quality Control Inspector Aircraft Services (Aircraft Interior Cleaning)

Reports To

Division

Department

ADS - Aircraft Services Ramp

Role Purpose

• Responsible to perform quality control checks for MH & customer airlines (FOCA), oversee and monitor the overall function of aircraft interior cleaning and management of C23 store which include planning and control of the operations to achieve strategic objectives mainly on-time performance, cabin cleanliness and sufficient daily supplies of linens and toiletries and cabin items.

Key Accountability

• To perform quality control checks for MH and FOCA flights and the overall management of C23 store in ensuring all AIC activities meet the required standards (SLA) in terms of cabin and toilet cleanliness, availability of equipments, dressing requirements, on time performance, sufficient stock availability, etc.
• Ensure the completion and execution of aircraft interior cleaning activities while coordinating instruction to AIC vendors / service providers and other related units / departments and monitoring vendor’s performance (number of staff, productivity, discipline, OTP etc) to ensure compliance to the agreed SLA & SOP.
• Manage operational manpower resources , complaints, delay reports, daily delay summary reports, evaluate on-site problems and make initial recommendations for possible corrective actions and follow up on its effectiveness and to verify, certify billing from AIC appointed service providers / vendors.
• To monitor and ensure that AIC activities is carried out in accordance to health, safety and security requirements, imposed by AeroDarat Services Sdn Bhd, airlines and regulatory authorities.
• To conduct operational briefing to AIC vendors and perform periodic checks on AIC wastes, MH blankets around KLIA tarmac, apron and PLB area.

Qualification

• Diploma in any field or
• SPM/SPMV

Working Experience

• Minimum 4 years working experience for Diploma holder
• Minimum 7 years working experience for SPM/SPMV holder

Skills & Knowledge

• Analytical, action oriented, enthusiastic and strong leadership qualities
• Posses an innovative thinking with planning, organizing and strong communication skills both Bahasa Melayu and English
• Positive work attitude, team player, able to offer alternative resolutions and be prepared to take additional responsibility
• Daily tracking of FOCA items availability and sufficient supply
• Inconsistency in service delivery performance by the supplier/vendor that might impact the customer services