Printer Technician

Ace Tech Holdings; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology service provider is looking for a technician with basic knowledge of printers and computers to diagnose and repair printers. Candidates should have a valid driver's license and transportation for site visits. Responsibilities include providing technical support, performing maintenance, and keeping service records. Ideal candidates will have strong problem-solving abilities and customer service skills. This position offers annual leaves and benefits such as EPF and SOCSO.

Benefits

Annual Leaves

EPF

SOCSO

Qualifications

• Basic knowledge of printers and computers.
• Must have own transport and valid driver’s license.
• Experience in printer repair is preferred but not mandatory.
• Understanding of printer mechanics and network integration is a plus.

Responsibilities

• Diagnose and repair printers and related equipment.
• Perform routine maintenance and preventive servicing.
• Troubleshoot software and hardware printing issues.
• Install, configure, and upgrade printer systems.
• Provide technical support and training to customers.
• Maintain accurate service records.
• Collaborate with internal teams for service quality improvements.
• Stay updated with printer technologies.

Skills

Basic knowledge of printers and computers

Problem-solving abilities

Good communication skills

Customer service skills

Able to work independently

Education

SPM or equivalent

Technical certificate or diploma in Electronics/IT

Job description

Basic knowledge of printers and computers.

Must have own transport and valid driver’s license (frequent site visits required).

SPM or equivalent; technical certificate or diploma in Electronics/IT is an advantage.

Experience in printer repair is preferred (but not mandatory for fresh graduates).

Understanding of printer mechanics, electronics, drivers, and network integration is a plus.

Strong problem‑solving abilities and attention to detail.

Good communication and customer service skills.

Able to work independently and manage multiple tasks effectively.

Requirement

• Basic knowledge of printers and computers.
• Must have own transport and valid driver’s license (frequent site visits required).
• Mandarin‑speaking candidates preferred.
• SPM or equivalent; technical certificate or diploma in Electronics/IT is an advantage.
• Experience in printer repair is preferred (but not mandatory for fresh graduates).
• Understanding of printer mechanics, electronics, drivers, and network integration is a plus.
• Strong problem‑solving abilities and attention to detail.
• Good communication and customer service skills.
• Able to work independently and manage multiple tasks effectively.

Responsibility

• Diagnose and repair printers and related equipment, ensuring timely and quality service.
• Perform routine maintenance and preventive servicing to minimize printer downtime.
• Troubleshoot software and hardware printing issues.
• Install, configure, and upgrade printer systems and related peripherals.
• Provide technical support and basic operation training to customers.
• Maintain accurate service records, including repairs, parts usage, and reporting.
• Collaborate with internal teams to enhance service quality and customer satisfaction.
• Stay updated with the latest printer technologies and industry developments.

Benefits

• Annual Leaves
• EPF
• SOCSO