Presales Engineer (ID: 689525)

PERSOL; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading cybersecurity company in Malaysia seeks a skilled consultant to join the Sales team. This role involves providing technical consultation, developing solutions, and delivering product presentations to clients. Candidates should have a degree in Computer Science, 3-5 years of relevant experience, and strong knowledge of the cybersecurity landscape. Proficiency in English and Chinese is preferred due to collaboration with teams in China and South Korea. This position calls for excellent communication skills and a willingness to work beyond business hours for client needs.

Qualifications

• 3-5 years experience in pre-sales or post-sales position.
• Knowledge of Internet Delivery Protocols required.
• Understanding of DDoS mitigation and web security.

Responsibilities

• Partner with Sales for technical consultation.
• Develop technical solutions and proposals.
• Deliver product demonstrations and presentations.

Skills

Cyber security knowledge

Strong communication skills

Understanding of Cloud Security

System administration skills

Education

University degree in Computer Science or related field

Tools

Firewall

Router

IPS

WAF

Job description

Partner with the Sales team to provide technical consultation and qualification to prospective customers during pre‑sales engagement process including technical trial evaluations, technical objection handling, onsite troubleshooting and customer follow‑up activities.

Develop technical solution design documents and technical proposal write-ups to drive Proof‑of‑Concepts and provide compliance response to RFQs and Tenders.

Deliver effective product demonstrations/presentations in order to articulate how to incorporate Security solutions into customers’ architecture and operations to derive business value.

Work closely with Product Management, Engineering and Business teams to convey customer feedback as input to technology roadmaps.

Requirements

University degree in Computer Science, Computer Engineering, Information Technology, Internet/Network Security or related discipline.

About 3 - 5 years relevant experience in a customer‑facing pre‑sales or post‑sales position, ideally with direct hands‑on exposure to operating and troubleshooting network / web / application / endpoint security services.

Strong knowledge of cyber security ecosystem and landscape, including the latest cyber security trends and threats.

Solid understanding of Internet Delivery Protocols (i.e. DNS, TCP/ IP, HTTP) and Hosting Infrastructure (i.e. load balancers) is required.

Strong communication skills in order to act as a bridge between customers and the service operations team.

Willing to work beyond business hours or be on‑call as and when required.

Preferred skills and experience

Good understanding of Cloud Security solutions e.g., DDoS mitigation, web application security.

Possess web security and compliance experience (e.g., Firewalls, IPSec VPN, SSL, IDS/IPS systems, DDoS prevention and PCI, SOX, HIPAA, etc.)

Possess at least 1 or more security‑related certifications, such as CISSP, CEH, CISA, CISM, SECURITY+, OSCP, etc

Practical skills of deploying and operating network and network security appliances, e.g., switches, routers, firewalls, IPS, WAF

Practical knowledge of Internet transit, e.g., BGP and AnyCast

Proficiency in both English and Chinese is preferred, as you may need to work with advanced tier support teams in China and South Korea.

Strong Linux or Windows system administrator skills.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .