Nurse Manager OT & CSSD Department

ALTY Hospital (Registered under HSC Medical Center (KL) Sdn Bhd); Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A healthcare institution in Malaysia is seeking an experienced Nurse Manager to lead clinical operations and manage nursing staff effectively. The role involves ensuring high standards of patient care, training staff, and implementing quality improvement initiatives. Candidates should have a Diploma in Nursing or higher, at least 8 years of experience as a Staff Nurse, and 3 years in a managerial role. Excellent communication skills and the ability to adapt to changes are essential. Competitive monthly compensation is offered.

Qualifications

• Minimum 8 years working as a Staff Nurse in the specialty.
• At least 3 years in a managerial position.
• Possess updated Annual Practicing Certificate (APC) / BLS.

Responsibilities

• Manage nursing unit and ensure effective delivery of clinical care.
• Monitor staff compliance with hospital policies and procedures.
• Implement quality improvement and risk management initiatives.

Skills

Good communication skills

Team player

Detail-oriented

Ability to adapt to changes

Creative thinking

Education

Diploma in Nursing / Bachelor of Nursing

Post basic certification in peri-operative or peri-anaesthesia

Tools

Hospital Information System

Job description

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Managing nursing unit to ensure effective delivery of clinical care, leading and managing of clinical operations and administrative functions in the department to implement organizational objectives, goals, Nursing strategies and work collaboratively with other healthcare teams to meet the needs of patients within the laws and regulations; policies and procedure; accreditation, IPSGs and MPSGs standards; and Professional Code of Conduct to ensure the provision of safe quality care is delivered to all patients.

Ensuring the provision and maintaining of Nursing Standards, fiscal year and manpower planning, staff training needs professional development, continuous improvement in patient care standards.

60% of Management and 40% of clinical involvement

Provision of Care / Services

Provide safe environment through efficient implementation of appropriate nursing care / practice in accordance to patient’s needs.

Maintain high standards of patient care by supervision, directing and coaching staff in the continuing assessment, planning, implementation and evaluation of nursing care activities to achieve optimal patient care.

Implement and review the application of evidence-based practice in nursing.

Monitor and produce accurate audit report on completion of nursing documentation on patient care.

Provide leadership and serving as a resource in the provision of patient care and nursing clinical activities.

Possess specialized skills, knowledge and expertise in the practice areas, including a deeper and broader understanding of patient health care needs.

Prioritise, organise and manage own and team’s workload to maintain and promoting leadership and managerial quality.

Monitor and ensure all patients assessments are carried out with appropriate Nursing Care (NCP) and Discharge Plans to meet individual patient’s nursing needs.

Act as a resource person, direct and supervise less skilled staff to deliver patient care at expected competency; knowledge and skills set to support the clinic operations and administration.

Effective and safe delegation allocation of staff, based on right skill sets to match patient needs to support department operation.

Quality Improvement and Risk Management

Implement and monitor clinical and or inter department process gaps for performance indicators and quality improvement activities to ensure collaborative operational outcomes and improve work processes.

Promote safe and healthy work environment that demonstrate caring by accessibility of staff /occupational health services, safe facility and work life balance.

Collaborate with Health / community agencies such in monitoring and reporting of communicable diseases, other health program and referral system.

Monitor, assess and mitigate risk within areas of responsibilities, ensure work areas and practices are safe and free from hazards and conform to health, safety and security regulations, policies, procedures and guidelines.

Participate in Nursing and hospital committees and or working group.

Ensure safe par level of inventory consumables, consignments and drugs; storage, rotation and the disposal of drugs and vaccines.

Ensure medical equipment/devices are functioning at capacity and adherence to planned preventive maintenance.

Adhere to infection Prevention and Control (IPC) Policies and SOPs, practices guidelines according to national and international recommendations such as standard and isolation precautions.

Monitor staff compliance and adhering to hospital policies and procedures and accreditation standards.

Resource Management

Effective planning, monitoring and optimization of unit’s operational & capital expenditure as per allocated budget, to achieve efficiency and effectiveness in providing patient care, meeting performance and business objectives

Optimize staff’s productivity to meet operational requirements & business objectives.

Ensure team effective use and accurate charging of drugs, consumable, equipment and procedures to avoid wastage and leakage.

Effective stock management inventory as per requirements to ensure adequate supply and meet department requirements.

Ensure appropriate records are maintained for reference and audit purposes

Effective Staff Management

Lead and manage to solve operational problems through strong critical thinking skills, clinical judgement and decision making.

Establish and maintain clear and effective communication processes with teams to achieve departmental goals and meet nursing standard/ strategies.

Orientate new staff on joining team, guide and coach team leaders / mentor staff to deliver safe quality care.

Provide appropriate nursing care reviews and feedbacks to team members for nursing care improvements / service enhancement.

Share responsibility with Director of Nursing for clinical goal achievements and facilitate the implementation of operational / nursing strategies.

Assess patient needs and allocate safe staff assignment based on patient’s priorities / needs.

Collaborate with other stakeholders to ensure continuity of care across department.

Participate in staff interview and recruitment processes.

Manage staff performance competency / behaviours, disciplinary Code of conduct, breach of hospital policies / procedures and rules and regulations with Director of Nursing and Human Resource.

Professional Development

Assumes joint responsibility with immediate supervisor on personal / staff education and professional development.

Performs annual performance appraisal to recognize and reward staff performance.

Ensure all staff complete relevant unit core competencies within 6 months and updates accordingly to meet staff development requirement.

Ensure all staff complete the company’s mandatory programs, training and educational activities within the scope of work to comply with the required CPD points.

Conduct and facilitate individual or group CNE / grand round sessions in the nursing care areas.

Analyse, plan and implement develop education and training needs within the department through performance management system and defined career pathway.

Ensure staff are competent, credentialed and privileged to perform specialised procedures and authorised the use of specialised equipment.

Conduct probation and annual performance review for improvement plan and or to recognize / reward staff.

Effective Stakeholder Management

Manage stakeholder expectations in accordance to organizational objectives and standards.

Escalate unresolved matters with appropriate documentation to mitigate risk exposure.

Effective collaboration and liaison on related matters for desired and amicable outcomes.

Business Continuity Management [BCM]

Implement & monitor related and relevant business continuity initiatives that include business improvement processes, change management and innovation programs.

Perform relevant ad-hoc assignments as assigned to support business continuity.

Information and Compliance Management

Lead and manage effective utilisation of Hospital Information System and manual processes.

Ensure team compliance with data management system standard and requirements.

Maintain accurate and up to date clinical nursing documentations in HIS.

Ensure effective analysis and management of data to meet the operations / administrative performance requirements and standards.

Participate to provide feedback and contribute in reviewing system performance standards to enhance system effectiveness.

Ensure privacy, confidentiality and security of patient information.

Job Requirement

Minimum of Diploma in Nursing / Bachelor of Nursing.

Must have Post basic certification in peri-operative or peri-anaesthesia.

Minimum of 8 years working as a Staff Nurse in the relevant specialty.

Minimum of 3 years in managerial position

Possess the updated Annual Practicing Certificate (APC) / BLS

Good communications skills, initiative and passion for patient care.

Able to adapt and flexible to changes within the organization

Able to work in minimal supervision

A good team player, a detailed and result oriented person.

Good communication in English and Bahasa Malaysia. Ability in Other language is an added advantage.

Strong knowledge and understanding in Hospital / Nursing Policies and Procedures and inter department clinical / non clinicalprocesses & also IT literate.

Analyse and understanding to determine appropriate course of actions in complex situations

Work independently, exercise creativity, attentive to details and maintain a positive attitude

Manage multiple and simultaneous responsibilities and to priorities scheduling of work

Maintain confidentiality of all medical, financial and legal information

Complete work assignments accurately and in a timely manner

Handle difficult situations involving patients, specialists or others in a professional manner

Your application will include the following questions:

• Which of the following languages are you fluent in?
• Which of the following statements best describes your right to work in Malaysia?
• How would you rate your English language skills?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Nurse Manager?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?