门店销售Retail Executive Sales for Dreame Store (One Utama Shopping Mall)

DM Dasher; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company in Malaysia is looking for a customer service representative to promote products and assist customers in a dynamic environment. Responsibilities include managing stock levels, addressing customer queries, and maintaining updated product knowledge. The role requires a bubbly personality and good command of English and Mandarin. The position offers valuable perks such as medical coverage, performance bonuses, and opportunities for career advancement.

Benefits

EPF Contribution

SOCSO Contribution

Commission

Annual Increment

Performance Bonus

Medical Benefits

Optical Benefits

Dental Benefits

Insurance

Company Trips

Anniversary & Birthday Gifts

Staff Discount

Responsibilities

• Promote products and explain features to customers.
• Maintain knowledge of products for effective communication.
• Monitor stock levels and communicate needs to management.
• Submit reports on sales performance and customer feedback.
• Ensure high-quality customer service and manage complaints.
• Establish strong branding presence and provide quality service.

Skills

Good command of written and spoken English and 中文

Cheerful and bubbly personality

Ability to assist customer enquiries

Job description

About this Team

DREAME product line‑up: https://dreame.my/

Our website: https://www.dasher.com.my

DREAME product line‑up: https://dreame.my/

What's your role?

• Promote products or services to customers, explain product features and benefits, and answer customer queries.
• Maintain up‑to‑date knowledge of products and services to ensure accurate and effective communication with customers.
• Monitor stock levels and communicate with management regarding stock requirements, damage, or discrepancies.
• Maintain records of daily sales and promotions, and submit reports to management on sales performance, customer feedback, and other relevant information.
• Ensure customers received high‑quality service and that their complaints and concerns are addressed promptly.
• To establish strong presence of DREAME (powered by DASHER) branding and provide high quality services to customer.

What's the skill required?

• Good command of written and spoken English and 中文.
• Able to work 4-Day a week, shift rotation, 10am to 10pm.
• Assist customers enquiry, introduce our product to walk in customers.
• A bubbly, cheerful and joy personality.

Who's there to support you?

Do not worry! Everything starts with a training where your senior will guide you through our products information. After the onboard training session, you will be guided by your team lead starting the day‑one you hands‑on for approaching walk‑in customers, you're not doing this alone! He will also be your mentor should you require assistance or clarification on all work‑related matters.

You also will be involved into various internal and sharing session about latest market analysis and sales challenges. Plus, you are expected to play an active role in brainstorming session and decision making meetings.

Perks that Pop:

• Essentials: EPF, SOCSO, EIS Contribution, Commission, Annual Increment, Performance Bonus, Annual/Medical/Compassionate Leave.
• Wellness: Medical, Optical, Dental Benefits – take care of yourself.
• Extras: Insurance, Company Trips, Anniversary & Birthday Gifts, Snacks & Refreshments, La Familia Benefit, Staff Discount.

Level Up with DASHER:

• Dynamic Challenges: Step into the fast‑paced world of e‑commerce, where growth is part of the journey.
• Elite Team: Work with a group of passionate, driven professionals who elevate each other.
• Your Career, Your Way: Clear paths to leadership or specialized roles – the choice is yours.

DASHER Vibes:

We're more than a team; we're a powerhouse. Here, we celebrate every milestone and push each other to new heights. At DASHER, we’re all about making your journey remarkable. Ready to join us and make magic happen? Apply now and be part of something extraordinary.