MANAGER, SALES ADMIN & CREDIT CONTROL

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading property development firm is seeking a Manager for Sales Admin & Credit Control to manage documentation, billing, and collections. The candidate should have over 8 years of experience in a property developer environment, with at least 2 years in a managerial role. Key responsibilities include overseeing invoices, tracking collections, and producing reports. Strong communication skills in English, Bahasa Malaysia, and Chinese are essential, along with expertise in property sales systems and MS Office.

Qualifications

• At least 8 years’ experience in property developer environment.
• Minimum 2 years in a managerial or supervisory role.
• Proven ability to maintain high standards of integrity and professionalism.

Responsibilities

• Manage the full documentation lifecycle including SPA, loan docs, billings.
• Oversee timely progress billings and invoicing.
• Produce weekly and monthly reports on sales and collections.

Skills

Strong knowledge of IFCA or similar property sales systems

Excellent communication skills in English

Excellent communication skills in Bahasa Malaysia

Excellent communication skills in Chinese

Detail-driven leadership

Education

Diploma or Degree in Finance, Accounting, Business Administration, or Property Management

Tools

MS Office

Job description

We’re Hiring: Manager, Sales Admin & Credit Control

Every successful property handover starts with strong systems, precise documentation, and disciplined cashflow. We’re looking for a Manager, Sales Admin & Credit Control to lead this critical function, someone who sees the big picture, keeps the numbers moving, and ensures every buyer journey is smooth, transparent, and compliant.

If you thrive in fast-paced property environments, excel at turning complexity into clarity, and enjoy leading high-performing teams, this role awaits you.

Your Key Impact Areas

• Manage the full documentation lifecycle including SPA, loan docs, billings, and handover files
• Ensure all physical and digital records are accurate, complete, and traceable
• Maintain IFCA (or equivalent system) with real-time, reliable sales and financial data
• Work closely with lawyers, financiers, and purchasers to keep transactions moving

Billing, Collections & Credit Control

• Oversee timely progress billings and invoicing
• Track collections and actively follow up to keep cashflow healthy
• Monitor aging, overdue accounts, and first-release targets
• Review late interest appeals and prepare clear case summaries for management
• Issue clearance letters upon full settlement

Process & System Improvement

• Develop and enhance SOPs to improve speed, accuracy, and compliance
• Identify gaps, risks, and inefficiencies — and improve them
• Ensure all workflows meet audit and governance standards

Reporting & Forecasting

• Produce weekly and monthly reports on sales, collections, and outstanding risks
• Forecast progress billings aligned to project milestones
• Keep system data clean, consistent, and management-ready
• Lead and mentor the Sales Admin & Credit Control team
• Set KPIs, provide coaching, and ensure high-quality daily execution
• Work closely with Sales, Legal, Finance, and Project teams
• Act as the main bridge between purchasers, lawyers, financiers, and internal teams
• Resolve enquiries and complaints professionally and promptly
• Ensure timely issuance of VP letters, billings, and related documents

What We’re Looking For

• Diploma or Degree in Finance, Accounting, Business Administration, Property Management, or similar
• At least 8 years’ experience in a property developer environment, with minimum 2 years in a managerial or supervisory role
• Proven ability to maintain high standards of integrity and professionalism when working with internal stakeholders and external clients.
• Strong knowledge of IFCA or similar property sales systems, MS Office, and digital filing
• Excellent communication skills in English, Bahasa Malaysia, and Chinese
• A hands-on, detail-driven leader who values accuracy and accountability
• Comfortable working cross-functionally and supporting key handover periods (including weekends or public holidays when needed)