Manager, Product (Analytics)

CTOS; Petaling Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading digital credit solutions company is seeking a Manager, Product to oversee the full product lifecycle. The ideal candidate will lead product development, conduct market research, and collaborate with various teams to ensure successful product launches. Candidates should have at least 6 years of experience in product management, preferably in the fintech sector, along with strong analytical and presentation skills.

Qualifications

• 6+ years of experience in a product development/management role, preferably in fintech or financial services.
• Experience in credit analytics or data/rating products is highly desirable.

Responsibilities

• Lead the full product lifecycle from concept to launch.
• Conduct market research and competitive benchmarking.
• Develop business cases for new products or features.
• Manage cross-functional teams for product development.
• Leverage data analytics to evaluate product performance.

Skills

Credit risk understanding

Data analytics

Product development analysis

Project management

Go-to-market execution

Influencing functional peers

Presentation skills

Proficient in English and Bahasa

Education

Diploma or degree in Computer Science, Software Engineering, Product Management

Job description

Overview

CTOS Digital is a key player in ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individual and business with the confident to make sound credit decision through access to data and insights at greater ease and speed.

Are you passionate about creating products that drive business growth and customer value?

We are seeking a strategic and hands-on Manager, Product to lead the full product lifecycle—from concept to launch and beyond. In this role, you will define product requirements, manage development timelines, and coordinate go-to-market activities to ensure successful product introduction.

You will also oversee ongoing product management by driving adoption, gathering customer feedback, and implementing continuous enhancements. If you thrive on shaping impactful products and turning ideas into market success—we’d love to hear from you.

Here\'s How You Will Add Value:

Product Strategy, Commercialization, & Business Case Development

• Conduct in-depth market intelligence and competitive benchmarking to analyze industry trends, customer needs, and competitive landscape, ensuring the product strategy is informed by market insights.
• Collaborate with Sales, Marketing, and Customer Service teams to define and execute effective Go-To-Market (GTM) strategies that ensure strong product positioning, customer acquisition, and revenue growth.
• Develop and manage detailed business cases for new products or features, including ROI analysis, cost-benefit assessments, and alignment with corporate goals.
• Lead customer research efforts to gather feedback, identify unmet needs, and refine product offerings to increase customer satisfaction and market fit.
• Define and drive product roadmap based on insights from market research, customer feedback, and business priorities.
• Ensure that product enhancements meet regulatory requirements, adhere to industry standards, and fulfill customer expectations.

Product Lifecycle Management

• Manage the end-to-end product lifecycle, from conceptualization through to deployment and ongoing support, ensuring alignment with both technical requirements and business objectives.
• Develop and maintain a product backlog, prioritizing features and enhancements based on business value, customer needs, and technical feasibility.
• Work closely with Technology teams to define technical specifications, user stories, and development timelines for product enhancements and new features.
• Lead cross-functional teams to ensure smooth product development, managing dependencies, risk assessments, and timely delivery.
• Coordinate with IT and external vendors on technical aspects, such as database design, API integrations, performance optimization, and security considerations during product development and deployment.

Market Research, Analytics & Performance Optimization

• Leverage data analytics to evaluate product performance, track user engagement, and identify areas for improvement.
• Analyze key performance indicators (KPIs) such as user adoption, churn rate, and customer lifetime value to measure product success and optimize future iterations.
• Conduct continuous competitive benchmarking to identify new market opportunities, areas for differentiation, and best practices in product development.
• Prepare and present regular reports on product performance, including recommendations for enhancements or pivots based on data-driven insights.
• Develop and track metrics of success, ensuring the product consistently delivers value to customers and meets business objectives.

Cross-Functional Collaboration & Execution

• Collaborate with Sales, Marketing, Data Analytics, and Corporate Strategy teams to ensure product strategy and development are aligned with broader business objectives.
• Facilitate product planning and technical review meetings, ensuring alignment on key priorities, timelines, and resource allocation.
• Engage in technical discussions with internal teams and external vendors on issues such as database architecture, API requirements, and system integrations.
• Act as the product evangelist across internal teams, ensuring all stakeholders are informed about product features, roadmaps, and updates.

What you\'ll need to succeed

Qualifications

• Diploma or degree in Computer Science, Software Engineering, Product Management or a related discipline

Work Experience

• 6+ years of progressive experience in a product development / management role gained at fintechs, start-ups, high growth companies and banks.
• Proven experience in financial services, credit analytics, data/rating products, or fintech is highly desirable.

Knowledge, Skills & Competencies

• Understands credit risk, data analytics and the regulatory landscape in Malaysia and the region
• Product development requirement analysis skills
• Resourceful and able to come up with solutions to work through process and ambiguity
• Able to influence functional peers to deliver new and improved product solutions
• Able to produce high quality outputs using data and insights
• Able to coordinate activities and project manage with cross-functional project teams
• Strong execution and go-to-market skills
• Strong presentation skills and able to deliver information internally and externally at all levels
• Proficient in English and Bahasa