Manager, GRM Operational Risk – Global Risk Oversight

Royal Bank of Canada; Putrajaya; On-site; MYR 80,000 - 100,000; Full time

Job summary

A major financial institution in Putrajaya is seeking an experienced professional for the GRM Operational Risk team. The role involves performing controls assurance/testing, supporting Risk oversight across various business segments, and engaging with stakeholders. Candidates should possess strong analytical skills and experience in Operational Risk Management. This full-time position offers a competitive salary and a collaborative work environment focused on professional growth.

Qualifications

• Experience with 2LOD controls assurance/testing in operational risk.
• Strong ability to support oversight and challenge related events.
• Proficient in creating presentations for Operational Risk decision-making.

Responsibilities

• Perform controls assurance/testing for Operational Risks across segments.
• Support oversight of Internal Operational Risk Events and analyses.
• Record evidence on the Operational Risk Management System (ORMS).
• Review and oversee Risk Register and Risk & Control Self-Assessments.
• Create periodic presentations summarizing work outputs for stakeholders.

Skills

Analytical Thinking

Control Risk & Controls Assurance

Operational Risk Assessment & Management

Risk Framework Application

Stakeholder Engagement

Teamwork

Job description

Job Description

The GRM Operational Risk – Global Risk Oversight team in Malaysia is a centralized 2LOD group responsible for providing Operational Risk and Control oversight and related support across RBC segments and geographies. Leveraging a consistent suite of tools, practices, procedures, and subject‑matter expertise, the team contributes to the implementation and execution of the global Operational Risk framework vision and strategy. The team rolls up to the global GRM Operational Risk function headquartered in Toronto, Canada.

Responsibilities

• Perform 2LOD controls assurance/testing of key controls mitigating Operational Risks across business segments (Retail & Commercial Banking, Capital Markets, Wealth Management) and geographies (Canada, US, UK, Asia Pacific).
• Support oversight and challenge of 1LOD’s execution of Internal Operational Risk Events and related Root Cause Analysis.
• Provide oversight inputs and support to relevant 2LOD Operational Risk Domains such as Third Party Risk, Information Management Risk, and Fraud Risk.
• Record evidence of 2LOD oversight on the Operational Risk Management System (ORMS) and deliver comprehensive results to relevant teams, highlighting trends or exceptions.
• Support review and oversight of the Risk Register and related Risk & Control Self‑Assessment activities.
• Create presentations summarizing periodic work outputs to support Operational Risk decision‑making and stakeholder engagement.
• Perform and support periodic quality assurance of Operational Risk work outputs to identify gaps and improvement opportunities.
• Assist the Department Head in maintaining oversight of Operational Risk practice execution and develop/update procedures or templates as enterprise policies evolve.
• Support training of new team members as necessary.

Key Skills

• Analytical Thinking
• Control Risk & Controls Assurance
• Operational Risk Assessment & Management
• Risk Framework Application
• Stakeholder Engagement
• Teamwork

Additional Job Details

• Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE, PUTRAJAYA, Putrajaya, Malaysia
• Work hours/week: 40
• Employment Type: Full time
• Platform: GROUP RISK MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025‑12‑29
• Application Deadline: 2026‑01‑30 11:59 PM (day prior to deadline)

Equal Opportunity Employment

RBC is an inclusive employer committed to fostering a workplace based on respect, belonging and opportunity for all. We celebrate diverse perspectives and strive to provide an environment where employees can perform at their best, collaborate effectively, drive innovation, and grow professionally.

Application Instructions

Qualified applicants may be contacted to review their resume in more detail. If you are interested in this opportunity, please submit your application through RBC’s careers portal before the application deadline. Be cautious of phishing scams – do not provide bank or credit card details when applying. Report any suspicious job postings directly to RBC’s career team.