Manager, B2B (Strategic Account)

Ninja Van; Subang Jaya City Council; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading company is seeking an experienced Sales Executive to drive new business acquisition and enhance customer relationships. The successful candidate will demonstrate strong negotiation skills, a proven sales track record, and a passion for achieving targets. This role requires collaboration with internal teams to foster long-term partnerships and improve service delivery in the logistics industry.

Qualifications

• 4-5 years of experience in sales, preferably in logistics.
• Proven track record in business development or account management.
• Excellent spoken and written communication in English and Bahasa Malaysia.

Responsibilities

• Identify and pursue new business opportunities.
• Drive lead generation and conversion into revenue-generating accounts.
• Act as a trusted advisor, providing exceptional customer service.

Skills

Negotiation

Relationship Building

Sales Strategies

Customer Service

Market Trend Identification

Education

Bachelor's degree

Job description

Responsibilities :

• New Business Acquisition & Sales Growth
• Identify and pursue new business opportunities, proactively engaging potential clients.
• Drive lead generation and qualification through strategic outreach and follow-ups.
• Convert high-potential prospects into long-term revenue-generating accounts. Implement effective sales strategies to capture competitor business and expand market share.
• Conduct client meetings, sales presentations, and networking events to build strong relationships. Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business. Maintain a structured and rigorous follow-up process to engage key decision-makers.
• Collaborate with internal teams to streamline lead management and conversion efforts.

• Customer Relationship Management & Retention
• Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.
• Work closely with cross-functional teams to address client concerns and deliver seamless solutions.
• Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.
• Foster long-term partnerships by continuously identifying opportunities for upselling and cross-selling.

Requirements :

• Proven track record in sales, business development, or account management.
• Strong negotiation and closing skills with a passion for hitting and exceeding targets.
• Ability to identify market trends, competitor activities, and sales opportunities.
• Excellent communication and relationship-building skills.
• Self-motivated, goal-oriented, and able to work independently in a high-pressure environment.
• 4 to 5 years of experience in sales, preferably in the domestic express parcels transportation or service industry. A progressive and proven track record of sales success.
• Demonstrated customer service experience and excellent negotiation skills.
• Experience in logistics sales is preferred.
• Bachelor's degree is a must.
• Excellent communication skills, spoken and written in English and Bahasa Malaysia.