Life/Medical Underwriting Specialist - Lab Candidates are welcome to apply

AIA Shared Services; Sepang; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading insurance firm is seeking a Life/Medical Underwriting Specialist to accurately underwrite various products, ensuring high quality and productivity. Candidates should possess a Bachelor's Degree, preferably in Medical Science, and have at least 3 years of medical underwriting experience. Proficiency in English and Mandarin is essential. The role involves working in a dynamic environment with flexible work-from-home options, following a rotational schedule that includes working days from Tuesday to Saturday or Monday to Friday.

Qualifications

• Bachelor's Degree required, preferably in Medical Science or related field.
• Minimum 3 years experience in medical underwriting, or 5 years in relevant medical background.
• Strong proficiency in English and Mandarin required.

Responsibilities

• Accurately underwrite all products including medical underwriting.
• Maintain accuracy and improve quality scores over time.
• Meet individual productivity targets and improve productivity scores.
• Participate in departmental activities and cross-training on other processes.

Skills

Medical underwriting expertise

Proficiency in English

Proficiency in Mandarin

Microsoft Office proficiency

Education

Bachelor's Degree in Medical Science or relevant field

Job description

Life/Medical Underwriting Specialist - Lab Candidates are welcome to apply

Accurately underwrite all products including medical underwriting by assessing the risks according to company guidelines and regulations.

Maintains a high level of accuracy (Quality) and always seek to improve individual quality scores with time.

Ensure meeting individual productivity target and turn-around-time, always seek to improve individual productivity scores with time.

Maintain a good personal record of training in line with the training framework of the Company.

Shows keenness to develop technical competency by extending underwriting scope or limits.

Other Miscellaneous Tasks 10%

Perform other responsibilities and duties periodically assigned by supervisor / manager in order to meet business requirements

Participate in departmental / organizational activities, programs and other tasks required

Cross-trained with at least one process other than the core process, e.g. MCV underwriting, Macau underwriting, POS underwriting, Claims reunderwriting & etc.

Review & countersign cases from juniors who are on-job-training.

Job Requirements:

Candidate must possess at least a Bachelor's Degree, Post Graduate, Professional Degree in any field, preferably Medical Science, Bioscience background, Insurance or Financial related qualifications.

Candidate must have at least 3 years experience in medical underwriting with authority of +75% extra mortality, or 5 years in nursing, medical labor any relevant medical background.

Demonstrated proficiency in both written and spoken English and Mandarin are essential. A pass in Mandarin at SPM level (or equivalent) is a mandatory requirement.

Proficient in Microsoft Office applications; experience with operational systems or workflow platforms is advantageous.

Must be able to thrive in a dynamic, high-volume environment with a demonstrated ability to work extended hours, as required by business needs. This role operates on a rotational roster basis. Depending on team assignment, workdays may fall on either Monday to Friday or Tuesday to Saturday, with scheduling determined based on operational requirements.

Willing to work in Cyberjaya & Putrajaya.

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

The role is required to follow Hong Kong working calendar.

Working days: Tuesday to Saturday (2 days WFH per week) & Monday to Friday (1-day WFH per week)