ITSM Incident & Problem Analyst — ITIL Specialist

Verinon Technology Solution; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Kuala Lumpur is seeking a qualified IT professional with a degree in Computer Science or Information Technology and a minimum of 3 years of experience in IT Service Management processes. The ideal candidate should possess strong technical knowledge in ITIL practices and be familiar with business or system impact analysis. This role offers an opportunity to work with the latest technologies in the industry.

Qualifications

• At least 3 years of experience in ITSM processes.
• Strong technical knowledge on IT Service Management and ITIL practices.
• Experience in business or system impact analysis.

Education

Degree in Computer Science or Information Technology

Job description

A leading technology firm in Kuala Lumpur is seeking a qualified IT professional with a degree in Computer Science or Information Technology and a minimum of 3 years of experience in IT Service Management processes. The ideal candidate should possess strong technical knowledge in ITIL practices and be familiar with business or system impact analysis. This role offers an opportunity to work with the latest technologies in the industry.