IT Executive

Alfa Maju; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading technology company in Ipoh, Malaysia, is seeking an experienced IT Support professional to maintain and support their ERP system. Applicants should have at least 2-3 years of experience in IT support and be familiar with various technical tools, including AutoCount accounting software. Responsibilities include managing network operations and liaising with external vendors. The ideal candidate will work independently and ensure smooth IT operations across multiple sites. Competitive compensation is provided.

Qualifications

• Minimum 2-3 years experience in IT support or system administration.
• Familiar with Windows OS and Microsoft Office applications.
• Able to work independently and handle multiple sites.

Responsibilities

• Maintain and support company ERP system for daily operations.
• Monitor CCTV systems and coordinate with vendor for maintenance.
• Provide technical support for hardware, software, and network issues.

Skills

IT support

System administration

Communication skills

Networking

Education

Diploma/Degree in Information Technology or Computer Science

Tools

AutoCount accounting software

ERP systems

CCTV systems

GPS fleet tracking solutions

Job description

Full-time | In person

Responsibilities

• Maintain and support company ERP system for daily operations
• Manage and troubleshoot AutoCount accounting software across subsidiaries
• Administer company email system including user accounts and access permissions
• Monitor CCTV systems and coordinate with CCTV vendor for maintenance, repairs, and new installations
• Liaise with GPS tracking vendor for fleet monitoring system support and issue resolution
• Manage IT asset records and ensure proper tracking of hardware/software inventory
• Provide technical support for hardware, software, and network issues
• Install, configure, and maintain computers, printers, and office equipment
• Maintain network connectivity, internet, and server operations
• Perform regular backup, antivirus updates, and system maintenance
• Document IT procedures and maintain system records
• Recommend IT improvements to support business operations

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field
• Minimum 2-3 years experience in IT support or system administration
• Experience with ERP systems and accounting software (AutoCount preferred)
• Familiar with CCTV systems and GPS fleet tracking solutions
• Strong knowledge of Windows OS, Microsoft Office, and networking
• Good communication skills to liaise with external vendors
• Able to work independently and handle multiple sites
• Willing to travel between office/site locations

Preferred (Added Advantage)

• Experience supporting multi-company operations
• Knowledge of server administration and network security