HR EXECUTIVE (Japanese Speaker)

Two95 International Inc.; Cyberjaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading company in Cyberjaya is seeking an HR Generalist to manage HR-related concerns, enhance employee engagement, and ensure compliance with labor laws. The role involves performance management, documentation handling, and collaboration with various departments to improve employee satisfaction and retention.

Benefits

Medical benefits up to USD 80,000

Optical benefit up to USD 120

Dental benefits up to USD 500

Annual Leave: 10 days for the first 2 years

Maternity Leave: 98 consecutive days

Paternity Leave: 7 days paid

Qualifications

• 1-2 years experience as an HR Generalist.
• Extensive knowledge of corporate compliance and labor laws.

Responsibilities

• Serve as the overall SPOC for HR-related concerns.
• Manage documentation for administrative hearings.
• Conduct Root Cause Analysis on employee attrition.

Skills

Employee Relations

Labor Relations

Compensation & Benefits

Health & Safety

Data Management

Engagement

Presentation Skills

Education

College Graduate in Human Resources-related courses

Job description

Job Responsibilities

1. Serve as the overall SPOC for HR-related concerns.
2. Drive employee awareness of company rules, regulations, and HR guidelines.
3. Manage documentation needed for administrative hearings and evidences.
4. Collaborate with Operations to conduct reviews and performance management/coaching for underperforming employees to increase productivity and job security.
5. Establish and maintain communication between Human Resources, Delivery, and Support groups.
6. Communicate with Delivery and Department Heads about specific challenges and develop plans to reduce attrition and dissatisfaction.
7. Participate in performance management reviews.
8. Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction.

Minimum Qualifications

• College Graduate in any field; preferably in Human Resources-related courses (e.g., Psychology, Sociology, Human Resource Management).
• Minimum of 1-2 years of experience as an HR Generalist.
• Working knowledge of HR facets such as Employee Relations, Labor Relations, Compensation & Benefits, Health & Safety, Data Management, Engagement, etc.
• Extensive knowledge of corporate compliance and labor laws, including DOLE compliance, OSH, Labor Law/BWC, and government benefits.
• Understanding of Discipline Management (SCM/NTE, NOD, PS) and Performance Management processes (Regularization Reviews, PIP, Annual Review).
• Proven track record of process improvements and innovations.
• Good knowledge of BPO/IT industry standards.
• Ability to work independently with excellent written, verbal, and presentation skills.
• Ability to relate to various organizational levels.

Benefits

• Medical benefits up to USD 80,000 for self, spouse, and children.
• Optical benefit up to USD 120, claimable after 1 year for permanent/converted employees.
• Dental benefits up to USD 500, claimable after 1 year for permanent/converted employees.
• Annual Leave: 10 days for the first 2 years, 12 days after 2 years (prorated).
• Medical Leave: 14 days as per Labor Law.
• Bereavement Leave: 3 working days for immediate family members.
• Maternity Leave: 98 consecutive days for female employees, starting no earlier than 30 days before the due date.
• Paternity Leave: 7 days paid within 30 days of child's birth.