Operation Support Specialist

Samtec Inc; Penang; On-site; MYR 121,000 - 183,000; Full time

Job summary

A multinational technology company in Penang is looking for a dedicated professional to oversee order planning and management activities. Responsibilities include ensuring materials are available and order deadlines are met, communicating effectively with various team members, and using data analysis to drive improvements. The ideal candidate will possess a high school diploma and has strong problem-solving and communication skills. In addition, they must be prepared to handle physical demands and adhere to safety regulations.

Qualifications

• Strong in data analysis and is data driven.
• Excellent problem solving, investigation skills, and detail oriented.
• Understand manufacturing concepts; experience in lean and six sigma is preferred.

Responsibilities

• Schedule and plan orders usingScheduling Dashboard to meet MDD.
• Communicate and coordinate with supervisors for smooth execution.
• Drive OTD improvements to achieve targets.

Skills

Data analysis

Problem solving

Communication skills

People management

Team collaboration

Education

High School diploma

Bachelor of Science Degree in Engineering

Tools

Microsoft Office (Word, Excel, Outlook, Access)

Job description

Description

Position at Samtec, Inc

Essential Functions/ Responsibilities

• Schedule and plan the order by using Scheduling Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.
• Look for the opportunities to batch orders to minimize changeovers without compromising due dates.
• Communicate and coordinate with other shift supervisors to ensure smooth execution according to the plan.
• Monitor, manage and follow through (physically locate) on orders to ensure they flow through the processes and are on track to meet the MDD. Proactively work with relevant parties to address any potential issues to avoid any past due orders.
• Report to Supervisor when there is any risk that an order may miss the due date.
• Follow up with material planner or upstream process on material requirement for orders.
• Drive OTD improvements to achieve the target by working with relevant parties to close the gap (example: material availability, machine downtime, insufficient lead time etc.).
• Ensure correct reschedule code is entered together with realistic date for any order that is past due.
• Inform appropriate departments especially the downstream process / work center of orders that deviate from the schedule so that opportunities of recovery can be explored.
• Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD.
• Assume supervisor responsibilities during the absence of the Supervisor including but not limited to: Pass down, order traceability, expedites, dashboard, and personnel management.
• Responsible for pulling in material in a 7-day window or any other window set up by the Supervisor, updating material comments according to the production plan, (examples: reviewing PO transactions, shipment due dates, materials in transit), and expediting Planners when needed.
• Responsible for printing shop orders and creating materials sessions, based on the window assigned by the supervisor.
• Responsible for creating parcel ID’s for parts that go to Sudden Saving.
• Responsible for following up material arrival with shipment packing list and prioritizing material needs on the production floor
• Monitor and review metrics regularly; responsible to initiate and drive continuous improvement.
• Stop the production of all non-conforming products.

Required Experience

• Strong in data analysis and is data driven.
• Experience with Process knowledge for related area.
• Excellent problem solving, investigation skills, and needs to be detail oriented.
• People management and leadership skills.
• Understand manufacturing concept, experience in lean and six sigma is preferred.
• Must possess good communication skills – written & verbal.
• Must be able to use Microsoft Office Software (Word, Excel, Outlook, Access)
• Team player and must be able to work with multiple groups of people (Operators, Floor Managers, Engineers, etc.)
• Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs.
• Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.
• Hazards and Atmospheric Conditions: Must be willing to adhere to department safety rules and regulations. May be exposed to noise (required to wear protective gear). May be exposed to Hazardous Materials & Chemicals (required to wear safety glasses and other protective gear).

Education

• High School diploma or equivalent is required.
• Bachelor of Science Degree in Engineering or equivalent is preferred; not mandatory.

SAMTEC, Inc. is an Equal Opportunity Employer and committed to creating a diverse environment. All employment decisions at Samtec are based in business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, pregnancy or parental status, age, disability, sexual orientation, gender and/or gender identity/expression, marital status, past or present military service, family medical history or genetic information, or any other status protected by applicable laws. Privacy Policy: https://www.samtec.com/about/legal/#privacyrightspage