Halal-Compliant F&B Admin & Customer Experience Pro

Etre Patisserie KL Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pastry shop in Kuala Lumpur is seeking a dynamic individual to manage customer inquiries, handle ordering tasks, and ensure Halal compliance. The role requires strong customer service skills and experience in managing inventory effectively. Candidates should be organized, detail-oriented, and familiar with the requirements of Halal standards. Join us to provide excellent service and support in our operations, especially during peak hours.

Qualifications

• Experience in customer service roles, preferably in food or retail.
• Strong organizational skills and attention to detail.
• Familiarity with Halal standards is an advantage.

Responsibilities

• Manage customer inquiries both in-store and online.
• Handle daily and weekly ordering of ingredients and supplies.
• Ensure compliance with Halal standards in all products.
• Support the team during peak operational hours.

Skills

Customer service management

Inventory management

Halal compliance knowledge

Communication skills

Job description

A leading pastry shop in Kuala Lumpur is seeking a dynamic individual to manage customer inquiries, handle ordering tasks, and ensure Halal compliance. The role requires strong customer service skills and experience in managing inventory effectively. Candidates should be organized, detail-oriented, and familiar with the requirements of Halal standards. Join us to provide excellent service and support in our operations, especially during peak hours.