Guest Loyalty & Revenue Sales Executive

Marriott Hotels Resorts; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global hotel chain in Kuala Lumpur is seeking individuals for a full-time guest service position. Responsibilities include resolving guest inquiries and maintaining a positive relationship with guests. Candidates should have at least two years of related experience and a high school diploma. This role emphasizes providing exceptional customer service and teamwork. Join a company dedicated to valuing diversity and creating an inclusive work environment.

Qualifications

• At least 2 years of related work experience.
• No supervisory experience required.
• No specific license or certification needed.

Responsibilities

• Resolve guest calls, requests, or problems.
• Maintain confidentiality and protect company assets.
• Develop and maintain positive working relationships.
• Monitor performance of others to ensure quality.

Skills

Sales techniques

Customer service

Professional language

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Kuala Lumpur is seeking individuals for a full-time guest service position. Responsibilities include resolving guest inquiries and maintaining a positive relationship with guests. Candidates should have at least two years of related experience and a high school diploma. This role emphasizes providing exceptional customer service and teamwork. Join a company dedicated to valuing diversity and creating an inclusive work environment.