Guest Experience Concierge

TipTopJob.com Malaysia; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading multinational conglomerate in Genting Highlands is seeking individuals for customer service roles. Responsibilities include assisting guests with reservations and providing efficient service. The ideal candidates will have a minimum SPM qualification, strong communication skills in English and Bahasa Malaysia, and a pleasant appearance. This position offers exciting growth opportunities in the hospitality sector within a reputable company.

Qualifications

• Minimum 1-2 years experience in a customer-oriented environment.
• Fluency in English, Bahasa Malaysia, and Mandarin or other Chinese dialects required.
• Pleasant appearance with good interpersonal skills.

Responsibilities

• Provide friendly and efficient service to guests and visitors.
• Assist with guest reservations on accommodation and entertainment.

Skills

Customer service

Communication

Interpersonal skills

Education

Minimum SPM qualification

Diploma in Hotel Management/Marketing/Business Administration

Job description

A leading multinational conglomerate in Genting Highlands is seeking individuals for customer service roles. Responsibilities include assisting guests with reservations and providing efficient service. The ideal candidates will have a minimum SPM qualification, strong communication skills in English and Bahasa Malaysia, and a pleasant appearance. This position offers exciting growth opportunities in the hospitality sector within a reputable company.