General Manager Malaysia

Everok International; Subang Jaya; On-site; MYR 90,000 - 120,000; Full time

Job summary

A freight forwarding company in Subang Jaya, Malaysia is seeking a Business Development Manager to lead sales and operational management. The successful candidate will develop business strategies, maintain relationships with local carriers and suppliers, and oversee branch operations. An ideal candidate will have 5-7 years of experience in the freight forwarding industry and possess strong communication skills and market insight. Proficiency in English and another language is a plus.

Qualifications

• 5-7 years' experience in sales and team management in the freight forwarding industry.
• Strong knowledge of local logistics, export, and import markets.
• Excellent organizational and management abilities.

Responsibilities

• Develop and implement business development and sales strategies.
• Manage relationships with local carriers and suppliers.
• Oversee operational and administrative functions of the branch.

Skills

Sales management

Relationship building

Operational management

Market insight

Communication skills

Education

Bachelor's degree or higher

Job description

The role is responsible for leading business development, sales and operational management for the Subang Jaya, Malaysia, branch, ensuring alignment with Everok Group’s strategic goals and headquarters directives. This position serves as the primary liaison between the company and local stakeholders, while overseeing internal teams to ensure compliance, efficiency and business growth.

Key Responsibilities

• Develop and implement business development and sales strategies to achieve branch sales KPIs and management objectives.
• Manage and maintain relationships with local carriers, airlines, suppliers and booking agents. Ensure adherence to directives from headquarters and establish effective internal control mechanisms.
• Build and lead the branch’s business development team, plan and coordinate sales initiatives, and collaborate with headquarters to manage both sales and operations teams.
• Oversee daily operational and administrative functions of the branch to ensure efficiency and compliance.
• Act as the primary liaison between Everok Group and local customers, partners and agents.

What Will Make You Successful

• Bachelor's degree or higher, with a minimum of 5-7 years' experience in sales and team management within the freight forwarding industry.
• Strong knowledge of the local logistics, export and import markets. Candidates with an extensive network and existing customer base in the logistics industry are highly preferred.
• Possess keen market insight, excellent organizational and management abilities, strong communication skills, and a collaborative team spirit.
• Strong understanding of the digital freight forwarding landscape and its developments.
• Demonstrates a high level of responsibility, integrity and professionalism in work and relationships.
• Good command of spoken and written English. Proficiency in an additional language relevant to business operations will be an added advantage.