FULL TIME RETAIL SALES ASSISTANT - MONTIGO @ SURIA KLCC, KUALA LUMPUR

RPG Commerce; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking a shop assistant to provide exceptional customer service and maintain high in-store operations standards. The role involves welcoming customers, assisting with purchases, and managing enquiries and complaints. Ideal candidates should be fluent in English and Bahasa Malaysia, possess strong communication skills, and have prior retail experience. Additional benefits include training and structured career progression. EPF, SOCSO, and EIS are provided.

Benefits

On-the-Job training

Friendly working environment

Structured Career Progression

Travel allowance

Medical claim

Qualifications

• Previous retail working experience is an added advantage.
• Able to adapt to using outlet systems.

Responsibilities

• Achieve and maintain in-store retail operations standards.
• Welcome customers and assist with product identification and purchases.
• Attend to customer enquiries and complaints professionally.
• Learn and share brand and product knowledge with customers.
• Oversee weekly restocking and inventory updates.
• Work 6 days a week, including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Tools

POS system

Credit card terminals

Job description

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).

Able to adapt to using outlet POS system, credit card terminals.

Have strong communication and interpersonal skills.

Previous retail working experience will be an added advantage.

Responsibilities

Achieve and maintain the best in-store retail operations standards.

Welcome customers into the store & helping customers to identify and purchase products.

Attend to customers’ enquiries & complaints and able to resolve with high professionalism.

Learn and share brand & product knowledge with customers.

Oversee weekly restocking & inventory updates.

Work 6 days a week, able to work on weekends.

EPF, SOCSO and EIS provided.

Travel allowance provided.

Medical claim.

Additional Benefits

On-the-Job ongoing training and professional development.

Friendly and supportive working environment.

Structured Career Progression and Job Promotion.