Freight Operations Lead – Road Freight & Customer Care

DHL Global Forwarding; Johor Bahru; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading logistics provider is seeking to hire an individual to manage trucking services for clients, focusing on both domestic and international road freight. The candidate must have at least a diploma and 2 years of experience in the freight forwarding industry. Responsibilities include processing shipments, developing customer relationships, and ensuring compliance with relevant authorities. Proficiency in Microsoft Office and excellent communication skills are essential. This position is located in Medini Iskandar, Johor.

Qualifications

• Minimum 2 years’ experience in freight forwarding industry, especially in road freight.
• Ability to work in a fast-paced and challenging environment.
• Detail-oriented with strong problem-solving skills.

Responsibilities

• Manage trucking services for domestic and international road freight.
• Process shipments as per respective SOP.
• Develop customer relationships and handle inquiries and complaints.

Skills

Time management

Problem-solving

Excellent communication

Education

Diploma in any field

Tools

Microsoft Office

Job description

A leading logistics provider is seeking to hire an individual to manage trucking services for clients, focusing on both domestic and international road freight. The candidate must have at least a diploma and 2 years of experience in the freight forwarding industry. Responsibilities include processing shipments, developing customer relationships, and ensuring compliance with relevant authorities. Proficiency in Microsoft Office and excellent communication skills are essential. This position is located in Medini Iskandar, Johor.