Field Service Technician (Johor Based)

Randstad Sourceright; Johor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading global company in climate solutions is seeking a Field Service Technician in Johor, Malaysia. This role involves maintaining and repairing HVAC equipment, managing service sites, and ensuring optimal utilization of resources. Candidates should have a diploma and at least 2 years of hands-on technician experience. Competitive benefits include medical insurance and professional development opportunities, fostering growth and innovation within a diverse team.

Benefits

Medical and health insurance

Attractive allowances

Professional development opportunities

Qualifications

• Minimum 2 years of experience as a hands-on technician.
• Familiarity with repairing and servicing HVAC equipment.
• Understanding of air conditioning systems.

Responsibilities

• Maintain and repair refrigeration and HVAC equipment.
• Manage service sites and oversee technicians.
• Monitor resources and support HVAC plans.

Skills

Experience in HVAC equipment maintenance

Strong troubleshooting skills

Project management

Education

Diploma in a relevant field

Job description

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Field Service Technician for Carrier, you’ll be an established professional in New Equipment Modernization, responsible for project schedule updates, report documentation, and acting as the primary contact with customers. You will resolve customer issues and, as needed, escalates more complex issues.

Key Responsibilities

• Maintain and perform repairs on all refrigeration equipment and troubleshoot all HVAC equipment.
• Manage all allocated Service Sites, operate various Centrifugal, Screw, and Reciprocating chillers, and oversee all maintenance activities for various technicians.
• Monitor all resources, ensure optimal utilization, achieve customer objectives, provide support to all equipment, perform calculations, and implement various HVAC plans.
• Evaluate approval systems for new and revised maintenance jobs, monitor work instructions, maintain all deliverables for projects to uphold optimal quality within required timeframes, and coordinate with stakeholders to analyze all project requirements.
• Perform audits on all HVAC systems, collect data, conduct periodic evaluations, monitor all logbooks, manage all change processes, and resolve all issues.

Requirements

As a minimum you must have:

• Diploma holder with strong experience.
• Min 2 years of experience in a hands‑on technician role.
• Familiarity with repairing and servicing HVAC equipment.
• Understanding of air conditioning within the HVAC field.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Have peace of mind with our medical and health insurance benefits. Attractive allowances (mobile/transportation/petrol card) where applicable and subject to job profiles. Drive forward your career through professional development opportunities. Great organization culture. Buddy system to assist in on‑the‑job training.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best‑in‑class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.