Dynamic Telco Retail Sales Pro

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading telecommunications service provider is seeking a Telco Retail Sales Associate in Kuala Lumpur. The role involves delivering excellent customer service, building relationships, and achieving sales targets across retail operations. The ideal candidate will have a Diploma and at least 2 years of experience in sales or customer service, preferably in telecommunications. Strong communication skills and the ability to work in a fast-paced environment are essential. The position requires a professional appearance and a willingness to work shifts, including weekends.

Qualifications

• Minimum of a Diploma in any field with at least 2 years of experience in sales or customer service.
• Strong customer service mindset with excellent communication and problem-solving skills.
• Proven ability to identify and close sales opportunities effectively.
• Able to perform quick and accurate calculations.
• Friendly, confident, and professional.

Responsibilities

• Provide exceptional customer service to walk-in customers.
• Build and maintain strong customer relationships.
• Identify and pursue sales opportunities through engagement and recommendations.
• Achieve individual and store sales targets.
• Support day-to-day branch operations.

Skills

Customer service mindset

Communication skills

Problem-solving skills

Education

Diploma in any field

Tools

Basic MS Office tools

Job description

A leading telecommunications service provider is seeking a Telco Retail Sales Associate in Kuala Lumpur. The role involves delivering excellent customer service, building relationships, and achieving sales targets across retail operations. The ideal candidate will have a Diploma and at least 2 years of experience in sales or customer service, preferably in telecommunications. Strong communication skills and the ability to work in a fast-paced environment are essential. The position requires a professional appearance and a willingness to work shifts, including weekends.