Document Control & Compliance Executive

Little Caliphs International; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading preschool program provider in Shah Alam seeks a Document Controller to manage document lifecycles and ensure compliance with ISO standards. The ideal candidate holds a relevant degree, has experience in document control, and possesses strong organizational skills. Benefits include training, bonuses, and a supportive workplace culture emphasizing continuous improvement. Join us to help shape the future of early childhood education.

Benefits

Lunch provided

Training is provided

Medical claims

Annual leave, Sick leave, Maternity leave, Paternity leave

Achievement bonuses

Qualifications

• 1 year experience in document control or quality compliance preferred.
• Experience as a DC or working across multiple departments is an advantage.
• Familiarity with ISO 9001:2015 audits and certification process.

Responsibilities

• Act as central document controller for the organization.
• Ensure documents comply with ISO 9001:2015 requirements.
• Track corrective and preventive actions for document compliance.

Skills

Proficient in Microsoft Office

Strong coordination skills

Detail-oriented

Good interpersonal skills

Education

Diploma/Bachelor’s Degree in Quality Management, Business Administration, or related field

Tools

Electronic document management systems

Job description

Little Caliphs International Sdn Bhd is the franchisor of The Little Caliphs Program (TLCP), an Islamic-English-Creative preschool program. TLCP aims to help preschool children realize their best spiritual, cognitive, socio-emotional, and physical potential through proven creative methodologies. Unlike conventional programs, TLCP provides a meaningful foundation of Islam along with essential learning and living skills. Additionally, TLCP offers comprehensive standards and support for opening and running a successful kindergarten.

Document Control

• Act as central document controller (DC) for the organization.
• Liaise with Document PICs from each department to ensure proper document creation, review, approval, and submission.
• Maintain the Document Master List and ensure updates are communicated across departments.
• Manage the full lifecycle of controlled documents (creation, approval, revision, distribution, archiving, disposal).
• Ensure obsolete documents are withdrawn and replaced with the latest approved versions.
• Provide guidance and training to departmental PICs on document control procedures.
• Maintain centralized electronic and hard-copy filing systems.

Compliance

• Ensure documents and records comply with ISO 9001:2015 requirements and company QMS.
• Support internal and external audits by coordinating with departmental PICs to provide records and evidence.
• Monitor compliance across departments through regular document checks.
• Track corrective and preventive actions (CAPA) and ensure timely closure, for QMS department and company-wide documents.
• Update policies, SOPs, and work instructions in line with changes in standards or regulations.
• Promote awareness of compliance and good documentation practices throughout the organization.

Key Performance Indicator

• Timeliness of document updates and distribution.
• Zero instances of obsolete documents in circulation.
• On-time submission of departmental documents via PICs.
• Audit readiness and nonconformity closure rate.
• Effectiveness of liaison between central DC and departmental PICs.

Qualifications

• Diploma/Bachelor’s Degree in Quality Management, Business Administration, or related field.
• Preferable 1 year experience in document control or quality compliance.
• Experience as a DC or working across multiple departments is an advantage.
• Familiarity with ISO 9001:2015 audits and certification process.
• Strong knowledge of ISO 9001:2015 requirements for documentation.
• Proficient in Microsoft Office and electronic document management systems.
• Strong coordination, follow-up, and organizational skills.
• Ability to guide and support departmental PICs on documentation compliance.
• Detail-oriented.
• Strong integrity in handling confidential information.
• Good interpersonal and communication skills.
• Ability to work independently and collaboratively with multiple stakeholders.
• Proactive and committed to continuous improvement.
• Preferable to have ISO 9001:2015 certification or ISO9001:2015 Internal Auditor certification.

Benefits

• Lunch provided.
• Training is provided.
• Achievement bonuses are awarded.
• Salary increment and bonus provided based on KPI review.
• Medical claims.
• Panel clinics are provided.
• Annual leave, Sick leave, Maternity leave, Paternity leave, and Marriage leave are provided.
• Build a career with us.
• Happy working environment.
• Emphasize the Baraqah culture in the workplace.
• Opportunity to show talents and skills to solve the problems and tasks that have been entrusted.